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Old 10-16-2017, 03:20 PM   #21
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Would definitely agree, we ordered our 2018 on Aug 3rd. The dealer had to call twice to check on the moryde stairs to make sure they were std equipment now. We went with the Indigo color scheme and the dealer had a large sample of what the 2018 colors actually were. We tried for the Lazy boys instead of theater but its not available on the 2018 8328bs. Rockwood just updated the online brochure in the last week. They could definitely improve on the brochure and website.
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Old 10-16-2017, 03:27 PM   #22
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Good high quality pictures give a great look at new features, sadly by the time they get these in place the model year is near complete. I can say other manufactures do a better job on this front.

Having a post sawing new with a floor plan for 6 months doesn't cut it.
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Old 10-16-2017, 03:53 PM   #23
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I get the idea is there really are no true specs just general ideas and the consumer just uses the brand names of the stuff that is in their particular RV, or that they want to have in it to get what they want. And that is the way it is thsplat! lol. Sort of like those paintings that you pick your favorite colors and the artist stands back and swings the paint brush at it.
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Old 10-16-2017, 03:59 PM   #24
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Sorry should have read same photos not search....

4 billion a year in revenue and they can't afford a proper web design team and a real estate photographer (what they need)!
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Old 10-16-2017, 04:35 PM   #25
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Don't forget the "one size fits all" user manuals. They are skimpy, ambiguous, and often cover only items on one model and not the others.
When you spend $20k or so on an RV, you should get more that a 50 cent pamphlet.
Don't let me get started with my feelings about service after purchase. I'd be here all day!
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Old 10-16-2017, 05:19 PM   #26
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Don't forget the "one size fits all" user manuals. They are skimpy, ambiguous, and often cover only items on one model and not the others.
When you spend $20k or so on an RV, you should get more that a 50 cent pamphlet.
Don't let me get started with my feelings about service after purchase. I'd be here all day!
Manuals are a valid gripe with FR corporate. Service after the sale is a dealership issue, well out of the hands of the mothership.

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Old 10-16-2017, 05:27 PM   #27
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No it's not.. If the dealership cannot provide adequate care for the customer than the mothership needs to step in and stop using them as their representative.. I bet that would change the to on of the dealership when one or two get fired by FR! BUT then FR needs to ensure a good quality product that is mostly free of quality control issues ,there will. Always be a few bad apples but it should not be every 5th rv.
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Old 10-16-2017, 05:59 PM   #28
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Electrical and plumbing plans are either non-existent or unobtainable. Anybody find a source anywhere?
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Old 10-16-2017, 06:21 PM   #29
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Sorry to say that nearly ALL RV manufacturers only provide a generic owners manual anymore, not just FR.

I also just checked PrimeTime's website and was surprised how many floorplans have been dropped.

We just bought a 2016 TracerAir in February and are a little worried what this could mean.
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Old 10-16-2017, 06:24 PM   #30
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Sorry to say that nearly ALL RV manufacturers only provide a generic owners manual anymore, not just FR.
So did my truck..................
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