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Old 12-29-2014, 09:38 AM   #11
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40+ year RV'r here with my 2 cents. It's not just FR with quality issues. I no longer own my 2011 Flagstaff TT. It was replaced last year with my 7th RV, a Keystone Cougar 5th wheel. Two holding tanks replaced (damaged during assembly), trim moldings falling off and a bathroom cabinet door that was never glued together and literally fell apart. All this was repaired under warranty after waiting months for parts. There were a few other items I fixed myself out of frustration with Keystone and Camping World.

Bottom line. Keystone is just as bad as FR and the rest of the Indiana Mafia.

In most instances, material quality is not the issue. (Although in the quest for lighter units this has suffered over the years.) The majority of the issues I've seen and heard of are directly related to quality of "workmanship" and "quality control" in the assembly process.

I've had many conversations with my friends and neighbors in the RV park, where we spend our winters. There are many different brands, models, and types of RV's including some high $$$ 5th wheels and class A's all with similar stories to tell. No one is immune from this. The same problems are rampant through out the industry.

My only advice is to do a detailed PDI prior to delivery and don't plan on accepting the unit until everything has been fixed and all systems tested.
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Old 12-29-2014, 12:36 PM   #12
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Thanks fran8824 for your comments. I'd like to take your advise a little further and ask, in your opinion, are the best 3 TT companies in the country, as well as the worse 3. Just your opinion only, but you did say you had over 40 years in RV's. We hope to trade units within a year, and as you suggested, we'll do a more detailed inspection before we even think of buying it, and certainly one before delivery. We hope not to make the same mistake again. Thanks for all your comments!
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Old 12-29-2014, 05:55 PM   #13
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Reply to all and thank you!

First, I appreciate all the replies. It is somewhat concerning that my unit was not the exception to the rule. My toilet paper holder also fell off the wall, after I wrote my letter. The dealer's check list would not have passed an audit. One straight line through every topic, including items not associated with the trailer. Forest River or the dealer did not reply to my letter. I do love my trailer, now that all the bugs are out but the sloppy details concern me with future down the road concerns. When will the roof leak?
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Old 12-31-2014, 11:25 AM   #14
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Quote:
Originally Posted by gfarmcafe View Post
Thanks fran8824 for your comments. I'd like to take your advise a little further and ask, in your opinion, are the best 3 TT companies in the country, as well as the worse 3. Just your opinion only, but you did say you had over 40 years in RV's. We hope to trade units within a year, and as you suggested, we'll do a more detailed inspection before we even think of buying it, and certainly one before delivery. We hope not to make the same mistake again. Thanks for all your comments!
It's not easy to say who is the best or worst. I have owned RVs from at least 3 or 4 different manufacturers. Some were very good some were junk. IMO one of the problems is that we, the buying public, are not holding the manufactures to a higher standard. Except for a handful of high end companies that most of us could never afford, they are all guilty of producing an inferior product for the price they charge for it.
Let your money talk and your feet walk. Don't sign anything until you are completely satisfied and walk away until anything wrong is corrected. If they don't have your money yet, you will be amazed at how fast repairs can be made. A thorough PDI inspection should take the better part of a day at least, followed by an overnight stay, if possible at the dealers or nearby campground.
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Old 12-31-2014, 01:29 PM   #15
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Quote:
Originally Posted by fran8824 View Post
It's not easy to say who is the best or worst. I have owned RVs from at least 3 or 4 different manufacturers. Some were very good some were junk. IMO one of the problems is that we, the buying public, are not holding the manufactures to a higher standard. Except for a handful of high end companies that most of us could never afford, they are all guilty of producing an inferior product for the price they charge for it.
Let your money talk and your feet walk. Don't sign anything until you are completely satisfied and walk away until anything wrong is corrected. If they don't have your money yet, you will be amazed at how fast repairs can be made. A thorough PDI inspection should take the better part of a day at least, followed by an overnight stay, if possible at the dealers or nearby campground.
Thanks for your comments and advise. One other point is the dealer "assured" us that they did a complete inspection after it was delivered to their lot, so I guess they should be evaluated as well. We will do more looking around next time.
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Old 12-31-2014, 01:48 PM   #16
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The unit should arrive with nothing wrong but in real life they sometimes do need something fix. The service department at the dealership plays a big role in the PDI. They should be checking out everything to make sure everything is working correctly. The new owners usually will do a detailed PDI/Walk-through prior to taking delivery. This walk-through is where the new owners are shown how to work the RV system and to verify that everything is working correctly.

The leaky shower hose connection should had be caught the factory first. The service department should had been second in line to notice there was an issue. And during the walk-though it should had been noted provided the shower was turned on. On another note it is possible that the dealership tech had loosen the connection while checking it out. I'm guessing but maybe the tech removed the hose and it wasn't tighten enough when put back on. I have seen service techs remove parts from other RVs on the lot to fix something on an RV in service.

Based on my own experience there should had been 3 chances to find the problem before taking it out camping.

Once you get all the issues taken care of I hope you will be able to enjoy your unit to the fullest.

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