Originally Posted by BuckeyeChuck
I stand by my original post. There is no excuse for poor workmanship. Geotex1, I also worked for the auto industry Ford Motor Company. 31 years. You are dead wrong at least about MANAGENENT and its responsibility for quality.
You're right - there is no excuse for poor workmanship, but I would totally agree with Geotex's comments. Building RV's has very little in common with the auto industry. We toured Ford's Dearborn F-150 plant 2 years ago - they make a $40,000 truck every 60 seconds - and every single process is standardized, error proofed, and engineered to be reliable. That cost of quality is spread over hundreds of thousands of vehicles.
An RV plant is making a tiny fraction of that volume. Processes and materials are not standardized to that extent.
Originally Posted by davel1971
it shouldn't cost any more to build it right. Screws and staples in right places. Doors and drawers line up, wiring and plumbing correct, etc. Look at all the money they would save themselves in warranty repairs.
It doesn't cost more to get staples or screws in the right spots - but when you have a bunch of tasks to do and limited time, errors happen. I doubt workers make those mistakes 100% of the time - the issues are more likely inconsistency. They get most of them right, but have a certain amount defects. Now - how they get out of the factory is a real issue, but using automotive-type quality techniques - like cnc saws to cut trim with laser inspection - isn't going to happen in an RV plant because of cost.
That's what it boils down to - as was said earlier - buyers talk a lot about quality - but most buyers actions' show that price is king.
In the entry level and mid-level travel trailer market - is there even one single brand that has hung their hat on quality and zero defects? Is there a brand that says "yeah, we cost 10% more, but our build quality is the best out there?"
Given that companies like FR and Thor have dozens of brands, says a lot that they don't have a single offering using that type of strategy.