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Old 09-05-2018, 09:45 AM   #1
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Norcold refrigerator issues

So I have a Norcold fridge Model #n8vf freezer works great Fridge no so much.


Pictured, Freezer:


Fridge:


I've contacted the manufactor, adjusted the thermistor and that's the best it will get. Taking the camper in tomorrow because of this and a few other issues. Just curious what others are seeing.


Mike
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Old 09-05-2018, 11:56 AM   #2
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Sounds like the mastic may not have been applied to the fridge section properly.
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Old 09-05-2018, 11:04 PM   #3
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Norcold fridgerator issues

Is your refrigerator in a slide? If so, have you checked to see if there are cooling fans on the backside and are they working?
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Old 09-07-2018, 03:45 AM   #4
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Is your refrigerator in a slide? If so, have you checked to see if there are cooling fans on the backside and are they working?
Yes it's in a slide and no I haven't checked. I took it in yesterday, we will see what they find out.

I do know that there is a fan on the backside, heard it blowing from the vented access (outside) when I first got it. Once I discovered the fridge wouldn't cool down to a reasonable temperature I also noticed that the fan was no longer running. I checked all fuses in the panel, maybe there's a fuse in the vented panel on the outside IDK. I'll let them figure it out.

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Old 09-09-2018, 11:12 PM   #5
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Norcold fridgerator issues

Let us know what they find.
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Old 09-10-2018, 02:11 AM   #6
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Double check your model number. Norcold does not list a n8vf, they have N81, N82, NX84, NXA841 and NX841 series. Some units have 2 fuses (120vac/LP) on the main circuit board and others have 3 fuses (120vac/12vdc/LP).

Sometimes the connections for the fan can come loose or the thermostat for the fan can fail.
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Old 09-10-2018, 03:43 AM   #7
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Double check your model number. Norcold does not list a n8vf, they have N81, N82, NX84, NXA841 and NX841 series. Some units have 2 fuses (120vac/LP) on the main circuit board and others have 3 fuses (120vac/12vdc/LP).

Sometimes the connections for the fan can come loose or the thermostat for the fan can fail.
You are correct, they don't list this model. I called them and was told it was a new model for 2018. Service tag:
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Old 09-11-2018, 09:19 AM   #8
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So the RV dealer has had my 5er since last Thursday. They called me yesterday and told me that my camper was plug in all weekend with the Fridge on and the freezer was doing great -11, fridge on the other hand not so much, 58. They still have to do some testing on it to determine the cause.

On another note, I had them look at my roof as there was a small bubble at the rear near the ramp. They reported to me that the glue had failed over 70% of the roof and the rubber will have to be replaced. Lucky me!
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Old 09-13-2018, 05:27 AM   #9
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Update: As of yesterday, the dealer has replaced fan, checked ventilation path and several other things that Norcold requires documented before they will warranty anything. All required documentation was submitted to Norcold yesterday and now I wait. I've been told that they are terrible with warranty items. Dealer thinks it's a bad cooling unit.

Mike
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Old 09-13-2018, 07:58 PM   #10
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Good luck and let us know what Norcold says.
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Old 09-22-2018, 08:44 AM   #11
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New cooling unit arrived Thursday, Should be installed and fixed by Tuesday.

Mike
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Old 09-22-2018, 08:56 AM   #12
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And the roof ?
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Old 09-24-2018, 05:19 AM   #13
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And the roof ?
So the roof had small holes like it was rubbed up against a tree limb. We have never been near any tree's. Bottom line: I never looked at the roof when we bought it (shame on me) but it has to be fixed. The small holes were catching air and separating the rubber roof from the plywood. In the end it cost over $8300 dollars to fix, thank god for insurance.

Since this is our first ever camper purchase, I was ignorant as to what to look for. So far this experience hasn't been good, hope it gets better!!

Mike
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Old 09-30-2018, 05:23 AM   #14
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Update;

So I got the 5er back yesterday, complete new rubber roof, gutters on both sides.

Fridge is fixed. -10 degrees in the freezer, fridge was 34. No more warm milk.


Also fixed the bunk house Beds lifting Mechanism. Gear was sheared on the top.


At the end of the day ended up costing me $500 for the insurance claim on the roof, RV dealer split the 1K deductible.
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