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Old 06-13-2016, 02:00 PM   #1
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Not exactly happy with product.

So. We bought our Salem 27dbud last July 25th. And everything was awesome. Now over the last few times out stuff has started to to **** the bed.
Replaced one of the hanging door latches. Only a few dollars. Not bad.
Some small trim details were incompletely attached. An hour with the air stapler and handled.
Power stab jack button went bad. It was a hassle to get one from the dealership but after a few weeks received it and go it in.
We were out in May and had a water leak from one of the kitchen sink tap connections leak. Had a plumber friend of mine look at it. He replaced the cheap plastic pex fitting with a better quality one. Another few bucks. I can replace all of them for another 100$.
Now my power awning motors seems like it's dying when it's coming in but works fine going out.
The dealer is a 4 hour trip from where I live and it ridiculous that something that I've used on 6 local trips for a total of 14 days constantly has issue after issue. Did I get a lemon? What should I do people? Any suggestions?


2011 F-150 Supercrew Ecoboost.

2015 Salem 27 DBud.
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Old 06-13-2016, 02:07 PM   #2
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be a thorn in their side, you paid good money for a product you want to enjoy. i understand stuff goes wrong and handy man skills need to be had from time to time but dumping money into a issue or issues that is a warranty issue is worth the little bit of inconvenience to take it to a dealer or find someone local they dealer will pay to fix issue.
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Old 06-13-2016, 02:09 PM   #3
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Fyi, I took my camper in for the same awning symptoms, was told normal. Still working 3 yrs later. LCI, manufacturer.

The rest of your problems are made in China and no quality control.
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Old 06-13-2016, 02:30 PM   #4
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Quote:
Originally Posted by Ida Ratherbe Camping View Post
Fyi, I took my camper in for the same awning symptoms, was told normal. Still working 3 yrs later. LCI, manufacturer.



The rest of your problems are made in China and no quality control.

Was your awning almost not moving at all. Almost like it wasn't going to fully retract. It almost seems like a loss of power. But it has power. It is an LCI.

As for the quality control it's definitely obvious there. I am quite capable of handling repairs of almost any size. The plumbing issue will be all be sorted front to back within the next week. It's easy and not that time consuming.

Just getting frustrated with one thing after another it seems.


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2015 Salem 27 DBud.

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Old 06-13-2016, 02:35 PM   #5
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Having the same problem with my Solera awning as we speak. I thought it could be the battery, but it wasn't. I replaced the battery and still have the same problem. It stops about 3-6 times on the way in and waits for the motor to "reset". If I keep my finger on the switch, it will stop....reset and then start moving again. I noticed it the first time about 2 months ago, that it was S....L.....O....W....and I mean A LOT slower than last year when it was brand new. The dealer ordered a new motor for it, and that's what I'm waiting on now.

I also feel your pain on all the miscellaneous stuff. After a relatively trouble free first summer, it's been one thing after another with it since I opened it up.
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Old 06-13-2016, 02:36 PM   #6
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When I took it in for awning, I had to help it in sometimes. Symptoms just as you described. It has gotten better with use. Guess the clock spring wearing out.

Fixing to be on my 3rd AC unit, so you can always look forward to that! 😠
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Old 06-13-2016, 03:31 PM   #7
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That's brutal. I do have an extended warranty for 7 years that has a 50$ deductible. All I'm responsible for is rubber glass and lights.


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Old 06-14-2016, 02:51 PM   #8
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Those aren't problems...they're 'features'.
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Old 06-14-2016, 09:49 PM   #9
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We bought our TT in December of last year the day we got it home I opened it up to show family. When closing the slides they acted like they didn't close all the way. So I got the manual crank out, the slide crank broke. Still wiring for a replacement. The stereo went bad had to get it replaced. Then there were a few nucence items that the dealer had to replace. Ithe is a pain to constantly take the TT back to the dealer and then bring it back to storage. I just hope that everything that is going to break does so. While I still have a warranty. Happy camping. Hope to see everyone at the campfires.
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Old 06-15-2016, 01:05 AM   #10
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Welcome to the world of new RVs! We are on our fifth new RV and one thing is common to all of our purchases regardless of brand or type. The first year you will spend a lot of time fixing little things yourself and your rig will spend months at a dealership for warranty work. We averaged about 4 months per rig the first year.

The good news is after you get all the bugs worked out the first year, then you can actually enjoy your RV without having to work on it every time you go out After the first year we have had relatively few problems.

It's a sad statement of the quality control of manufacturers but seems to hold true with all our camping friends as well.

Next RV I am seriously considering trying to find a used one in good shape. That way hopefully all the 'bugs' are already worked out. LOL!!

Good luck and enjoy learning all kinds of things you never wanted to know

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