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Old 02-22-2016, 12:39 PM   #11
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Originally Posted by CindyB View Post
However, we're thinking now that it might not be an obstruction because there is nothing we put down any drain that should cause a complete obstruction. We're thinking it might be more of a vent problem ....
Not an obstruction you have caused, one from the manufacturer. They cut the holes in the tank with a holesaw, and if the disc they cut out falls into the tank, they leave it there.
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Old 02-22-2016, 01:04 PM   #12
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X2, we had that issue.
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Old 02-22-2016, 01:36 PM   #13
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X3 my hole saw piece made it all the way to the gray dump valve which is
close enough to the end that I was able to -just- get my finger in there and
fish it out.
I agree it might slow the flow but don't see it causing a total blockage...
Still think a snake run up the line from the outside is best option.

Good luck!
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Old 02-23-2016, 02:36 PM   #14
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Problem solved, but we're not sure how!! Husband checked the roof vent and there was no obstruction there. We unscrewed the air admittance valve under both the kitchen sink and vanity and didn't see any problems there. We made a batch of margaritas and assumed we'd have to go home the next morning and take it in for service. In the morning, my husband pulled the grey line valve and everything flowed out just fine. So .... I'm thinking maybe it was the margaritas??? Thank you to everyone here for their suggestions!
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Old 02-23-2016, 04:17 PM   #15
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Glad you got the problem taken care even if you didn't actually solve it. I'm leaning toward the under counter air vents being the problem and when you unscrewed them it allowed air into the tank. You'll find out the next time out. I think margaritas help most problem solving.
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