Glad to hear it all worked out for you in the end, John. Sounds like an interesting trip but nothing you couldn't take care of. You are right that this forum is a far better resource than the PDI, but too bad they shorted you on it.
As for the WDH, its been my experience that few dealers adjust correctly. Or, in some cases, they do their best to adjust but are hampered by not being able to adjust to a fully loaded trailer. What is the adjustment needed for the Equal-i-zer?
DW, 3 Kids and our Goldens
2012 Shamrock 233S
2008 Toyota Sequoia 5.7L 4WD