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Old 04-04-2012, 06:46 PM   #11
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Congrats on the new trailer, thats awesome!!!
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Old 04-07-2012, 08:26 AM   #12
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Wow where to begin.....arrived a dealer at 8:30 on Thursday morning and dropped off all my extras for the Dealer to install. I was scheduled for my PDI at 11 am. 11:45 and the PDI guy finally was ready. He apologized for the delay but he ran long on the people in front of us. So what does he do ..... he shortens our PDI to make up time....I felt ripped off and let them know it ( thank God I read this forum and had my own PDI list which I used on my own). I found some issues that needed to be addressed and let the staff know they needed to be fixed. The service dept dragged butt doing them to the point of me yelling at them a 4pm to start working on it. They got done at 5pm. Took them a hour to fix but kept me and my DW for 4 hours. Got on the road and you could tell the equalizer hitch was out of adjustment ( I still have to readjust). Stopped after 5 hours of driving and camped at a rest area do to exhaustion and a long day. Next day finished the trip to the campground and set everything up. When hooking up sewer hose I noticed water leaking from the under belly. Stripped the underbelly and found the leak. The dealer installed a grey water washout that I requested and they never tighend the hose. I fixed that as well.

I can honestly say I love the TT and the DW ad I are happy with the choice. I can also say the dealership was fantastic as far as the sales dept. I can also say that the dealers service dept was Mickey Mouse!!! The walk thru was less than what they owe to the customer and the service work was really dissappointing.


My hat goes off to TerryTown ( Grand Rapids MI ) sales staff. Thumbs down for the service department......they need to get their act together!!!!!!
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Old 04-07-2012, 03:00 PM   #13
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Glad to hear it all worked out for you in the end, John. Sounds like an interesting trip but nothing you couldn't take care of. You are right that this forum is a far better resource than the PDI, but too bad they shorted you on it.

As for the WDH, its been my experience that few dealers adjust correctly. Or, in some cases, they do their best to adjust but are hampered by not being able to adjust to a fully loaded trailer. What is the adjustment needed for the Equal-i-zer?
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Old 04-07-2012, 10:36 PM   #14
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Ball height is to high. The trailer is actually sitting tougne high. Doesn't make for a fun ride set up like that. I managed but I did get more sway than I should have
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Old 04-08-2012, 10:04 AM   #15
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just wanted to post a pic of the new TT and my Chevy.
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Old 04-08-2012, 10:29 AM   #16
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Great looking outfit!
Congrats.
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Old 04-08-2012, 11:00 AM   #17
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Looks great .? do you have three entry steps on your TT heard they changed to two steps for 2013 also I heard they did away with full cabinet for tv and went with half one on bottom thanks
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Old 04-08-2012, 11:04 AM   #18
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good to know everything went fairly smooth for you john !
looks like a great unit !
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Old 04-08-2012, 08:34 PM   #19
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They went with the half tv cabinet and 2 steps on the 2013. I reallyve the lay out of the camper and gives plenty of room for the family. As I get thing going I will post more pics.
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Old 04-08-2012, 08:51 PM   #20
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Do you think it needs the three steps? can't understand why they changed this . Do you think they built the TT lower to the ground? hope not this one of the reasons I bought this TT my current TT is so low I was always scared I would hit my dump valves they are only 7 inches off the ground
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