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Old 11-13-2015, 06:28 AM   #1
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Join Date: Nov 2015
Posts: 1
Propane leak

Hello, our 2014 Diesel coach went to a local dealership for warranty work on the tankless heater. Short of the long story we then received a phone call telling us that we had a major propane leak in a line that they could not find. Star warranty is only covering a fraction of the cost to replace about 7 feet of copper tubing. The dealership is charging me the remaining balance. Wouldn't a break in a copper pipe be a defect in the product?

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Old 11-13-2015, 06:41 AM   #2
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Join Date: Aug 2012
Location: Oshawa, ON
Posts: 502
I would think so, but, the dealer may be suggesting that you caused the break in the copper line, which wouldn't be warranty.

You need to ask them.

Dave, Southern,ON

2009 GMC K1500 4x4 Crew Cab
2012 Roo 23SS
E2 Trunnion WDH (1,000 lb / 10,000 lb)
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Old 11-13-2015, 07:04 AM   #3
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Location: Southwest Alabama
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I'd think that replacing 7' of copper tubing would about cover the deductible for the warranty.

7' of " tubing is about $14 and about $2 per flare nut and an hours labor to install it.
Salem 29RKSS Pushing a 2500 Mega-Cab CTD!
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leak, propane

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