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Old 11-13-2015, 07:28 AM   #1
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Propane leak

Hello, our 2014 Diesel coach went to a local dealership for warranty work on the tankless heater. Short of the long story we then received a phone call telling us that we had a major propane leak in a line that they could not find. Star warranty is only covering a fraction of the cost to replace about 7 feet of copper tubing. The dealership is charging me the remaining balance. Wouldn't a break in a copper pipe be a defect in the product?
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Old 11-13-2015, 07:41 AM   #2
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I would think so, but, the dealer may be suggesting that you caused the break in the copper line, which wouldn't be warranty.

You need to ask them.
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Old 11-13-2015, 08:04 AM   #3
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I'd think that replacing 7' of copper tubing would about cover the deductible for the warranty.

7' of " tubing is about $14 and about $2 per flare nut and an hours labor to install it.
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