Originally Posted by Cowracer
The company that is going to win the RV quality war will be the first one to give up paying piecework and go to a regular 'per-hour' wage model.
Far as I know, they all are are hourly, at least the ones I've visited (Palomino in Michigan and Forest River in Indiana). I was offered a position at Palomino when I stopped by one time. Told them I wasn't interested, one, I'm retired and two, the commute was a bit excessive, I'm 1.5 hours from Colon and Elkhart.
It isn't wages. It's attitude and hurry up and get it done that is the issue and contrary to the idea that Amish are craftsmen (and women) is not true. Maybe in a small shop like building harnesses or fixing nose cones they are, but on the factory floor, they are just worker bees with beards (men) and bonnets (ladies) and attitudes.
The same stuff goes on in predominately Amish shops that goes on in shops staffed by gentiles, no difference at all.
I know. I have a very longtime friend who supplies sub assemblies to Masco /Kraftmaid and that shop is almost 100% Amish workers and I've heard from him over the years about the stuff the employees do and seen some of it first hand, enough not to buy into the 'Amish Craftsmanship' thing.
Might make good PR copy but it's a falsehood for the most part.
Having been an RV owner for at least the last 25 years, I've seen overall quality improve vastly. Still has a ways to go.
When builders feel theit overall quality gas reached an exceptable level across their entire lines, at that point, they will offer a longer and more comprehensive warranty. That will be the yardstick to measure from.
When a builder has complete confidence in their product, a warranty is a non issue. When you see an extended, no cost warranty, you know that builder has confidence in their product and that builder will capture the lion's share of business as well.