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Old 02-03-2011, 08:20 PM   #1
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Quality of Forest River products

Am I sensing a feeling of quailty lapses with the FR products? We have not bought anything yet - just wondering about some of the things we have read about them. Please - not criticizing at all - tryng to learn that's all. Are they a quality product for the money - I am referring to the FR Class Cs.Thanks - Pat
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Old 02-03-2011, 08:52 PM   #2
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Maybe I should knock on wood right now but here goes. We have had two FR products, both purchased new a HW Popup and a TT and we just ordered a 5th Wheel, we have not had any issues I would call mfg quality issues, sure we had minor items can you buy anything new without them these days? example the nut on the electric post came lose on our 3rd or 4th trip out with the TT and the slide would not open, tracked it down and fixed it.

I think what happens here is that a sometimes we get a "knee jurk" reaction and people post questions, or complaints before they actually sit down and think through the issue and how to fix it. I have not really seen any big mfg type quality issues on here, but not sure how you define quality product either.
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Old 02-03-2011, 10:03 PM   #3
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Most people don't have many problems. People tend to post when they do.
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Old 02-03-2011, 10:47 PM   #4
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No Major Problems Here

Wle bought a new T25KS last summer and thus far used it for 23 nights of camping. No major problems thus far.. only a few minor things that were easily corrected by me.. One of the bed support struts came loose and I reattached it along with the other using a 1/4 bolts. One cabinet drawer below the couch won't stay closed so I put a magnetic catch on it... Nothing that required taking it back to the dealer for warranty work thus far.. we love it....
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Old 02-03-2011, 11:03 PM   #5
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They actually fall toward the a little above average side (Better quality) than most. All and all its like Ibrjet said people that have had problems tend to post more. We felt the same way before we Bought our 2011 Rockwood Windjammer. I started reading more and more post's and thought to myself........what did I get into now?? But we have had no problems with ours. We love it !! Good question !! Now you know !!
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Old 02-04-2011, 12:33 AM   #6
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Some have had legit problems with their trailers, such as delam. I did. For the most part Forest River does seem to take care of their customers. They replaced both sidewalls on my trailer.
The vast majority seem to have have very little problems. As far as I can tell Forest River is as good or better than any other manufactuer.
Finding a good dealer is usually the hardest, but if you do you shouldn't have any problems if any issues should arise.
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Old 02-04-2011, 03:39 AM   #7
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i think that one reason FR is so popular is just that.
good quality for the money.

we felt that way with our Roo. we looked at nearly every brand of hybrid TT and the FR products were on par with Jayco and Starcraft, which were considered the best in quality. but they cost way more.

we felt that the Roo was as good in quality but at a cheaper price.

the only thing was we felt FR's customer service reputation, was not on par with Jayco or Starcraft.
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Old 02-04-2011, 07:11 AM   #8
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Thanks for all the speedy replies - I am feeling better about FR products. I realize tha there are no perfect products! Just don't want a lemon (LOL).... Thanks again - Pat
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Old 02-04-2011, 07:39 AM   #9
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After a year and 5000 miles of pulling a new 2011 Shamrock 19 I can honestly say the quality is excellent. No issues at all, except for some screws holding one side of the microwave, easily fixed and a faulty Concertone radio - to be replaced soon.

Friends who bought a new 2010 Jayco 17C - had many problems, all quality and assembly related.

Others friends got a new little 2010 Airstream - 50% more than the price I paid and had a few electrical and brake issues. Not one brand is above anything.

Known fact: 1 unhappy customer will tell 10 people and 1 happy customer tells no one...
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Old 02-04-2011, 08:22 AM   #10
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We've had 2 minor problems that I would consider to be build "build" issues. the water tank was not installed correctly and one of the outside storage doors wasn't caulked properly. The micro and heater went out but that was a supplier issue and not a Forest River "build" problem. I think all RV manufacturers use the same products (Dometic, Suburban,Thetford, etc.) I have been very, very satisfied with the customer service I have gotten from them. I do take mine to the factory to get warranty work done, it's about 20 minutes from my house. Everyone there is upbeat and go over the top to get items taken care of.
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