Reply
 
Thread Tools Display Modes
Old 10-16-2017, 10:05 AM   #1
Member
 
Join Date: Jul 2017
Posts: 47
registering items in RV

Well just found out by Big-Foot that I should have registered the system within 30 days of receiving the RV. Here we go again with this dealer leaving crap out that we should have been told!!! It is Mike Thompson in CA, I will not ever recommend them!!! I am about to just call the bank and tell them come and get this thing. We are so fed up with this Rv / Dealer.
__________________

__________________
Philkaty is offline   Reply With Quote
Old 10-16-2017, 12:36 PM   #2
Head Rambler
 
Join Date: Mar 2008
Location: Southwest Alabama
Posts: 4,277
Did Big-Foot tell you that it hadn't been registered?
If the dealer agreed to register your equipment then they should make it right.
__________________

__________________
Salem 29RKSS Pushing a GMC Sierra 2500HD!
Gotta go campin!
Bama Rambler is online now   Reply With Quote
Old 10-16-2017, 01:13 PM   #3
Member
 
Join Date: Jul 2017
Posts: 47
reg

no we had idea about this. They are very sad when it comes to doing things there.
__________________
Philkaty is offline   Reply With Quote
Old 10-16-2017, 01:16 PM   #4
Member
 
Join Date: Feb 2013
Location: Fayetteville, NC
Posts: 47
Didn’t you look through the paperwork that came with your purchase and all the registration cards for the various components? Unless dealer specifically said they would register the components with the various manufacturers then it is a buyer responsibility. I suspect very few dealerships take the time and effort to file component registration forms.
__________________
2011 VCROSS Platinum 5th Wheel
2011. RAM 2500 Diesel Standard Cab 2Wheel drive
USArmy Retired
Alleyantique is online now   Reply With Quote
Old 10-16-2017, 01:36 PM   #5
llr
Senior Member
 
Join Date: Feb 2017
Location: SW Ohio
Posts: 292
My understanding is manufacturers can't deny warranty coverage based for not registering a product. You will need to prove purchase date for coverage.

Philkaty, you said they stated you should have registered. Are they denying anything?
__________________
TT 2017 Flagstaff 831CLBSS Classic Ultra lite
TV 2014 Silverado 2500 HD
llr is offline   Reply With Quote
Old 10-16-2017, 01:40 PM   #6
Head Rambler
 
Join Date: Mar 2008
Location: Southwest Alabama
Posts: 4,277
So now the question is, what was the issue that predisposed you being told about having to register the levelers?

And also, were you denied warranty because you didn't register it?
__________________
Salem 29RKSS Pushing a GMC Sierra 2500HD!
Gotta go campin!
Bama Rambler is online now   Reply With Quote
Old 10-16-2017, 01:51 PM   #7
Member
 
Join Date: Jul 2017
Posts: 47
reg

The dealer just put the manuals in a drawer and said here they are nothing about registering anything. Big Foot said no problem just go online and do it. their customer service is great!!! thanks for all the feed back.
__________________
Philkaty is offline   Reply With Quote
Old 10-17-2017, 01:04 PM   #8
Head Rambler
 
Join Date: Mar 2008
Location: Southwest Alabama
Posts: 4,277
I'm glad they are honoring the warranty.

The dealer we purchased from told us up front that they would assume the responsibility of registering ALL the items in our RV when we bought it or that we could do it ourselves. We opted to have them do it and we received a paper that listed all the equipment and appliances that they were responsible for registering. It also had model and serial numbers on it for everything.

More dealers should do that or at very least should have a packet of all the registration forms that you need to fill out and hand it to you and tell you that it's your responsibility to do it. I'm sorry that yours didn't do that.
__________________
Salem 29RKSS Pushing a GMC Sierra 2500HD!
Gotta go campin!
Bama Rambler is online now   Reply With Quote
Old 10-17-2017, 01:20 PM   #9
Member
 
Join Date: May 2011
Posts: 89
The only reason they want you to register the warranty is so they can sell your private information for a profit. Registration is not required for a warranty. Proof of purchase is.
__________________
joshuajim is offline   Reply With Quote
Old 10-17-2017, 01:20 PM   #10
Enjoying Life
 
Join Date: Apr 2016
Location: Texas
Posts: 142
The federal Magnuson-Moss Warranty Act specifically prohibits the requirement to register a product to receive warranty service. The act says the only requirement is to show proof of purchase. So, with your build sheet or a list of model serial numbers of the products in your unit, you are good to go. Now they can "ask" for you to register and many give incentives to do so but they can not refuse a warranty because you did not send in the card. Don't let them tell you otherwise and get what you are entitled.
__________________

__________________
“Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming "Wow! What a Ride!” - Hunter S. Thompson, The Proud Highway: Saga of a Desperate Southern Gentleman, 1955-1967
TeachTexas is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 08:03 PM.