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Old 02-29-2016, 08:09 PM   #11
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Originally Posted by KyDan View Post
When I reserved today I was logged in but still had to enter my credit card number as usual. Gotta wonder how they got your card info if you were just browsing?
The only thing I can figure, is I made reservations for Zion in Utah in Jan. and they linked me to the Federal site because they don't reserve the Federal campsites apparently. I guess some how or another they signed me up. As someone mentioned, you have to "UNCHECK" a box to prevent being charge the membership fee. That's just dishonest. I'm PO'd about this. I may have paid $64 last Jan., I'm trying to figure that out.
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Old 02-29-2016, 08:13 PM   #12
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BINGO. We have a winner folks. Clearly something happened at some point to get signed up. Millions use Reserve America with no issues at all.
Including me, I'm just saying, check your credit cards. Blow me off if you want to. And BTW, they got my credit card from the last time I reserved a site with them, that's obvious?
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Old 02-29-2016, 08:17 PM   #13
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not blowing it off at all. Just don't think it's a scam. Sneaky marketing for sure. I just went through the whole check out process too see, right to the payment page, and saw no such thing. Not sure where they snuck it in on you.
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Old 02-29-2016, 08:18 PM   #14
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I reserved a site in SC about 3 months ago and had the same charge show up. In checking a second time, there is a box at the bottom that I should have UNCHECKED. I had my bank cancel payment, but I also emailed Active Advantage and with no hassle, they removed the charge.

I wouldn't call it a scam, but it sure is sneaky.

How about unethical? I'm really PO'd about this. Capital One called it fraud and notified me. they froze my credit card.
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Old 02-29-2016, 08:21 PM   #15
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unethical for sure. Sneaky way to do business, and Reserve America should be ashamed of themselves for helping them. Just wondering what needs to be watched for and unchecked. I use the site at least 15 times a year, and have never seen that.
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Old 02-29-2016, 08:27 PM   #16
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not blowing it off at all. Just don't think it's a scam. Sneaky marketing for sure. I just went through the whole check out process too see, right to the payment page, and saw no such thing. Not sure where they snuck it in on you.
Well, capital one's fraud department called me this morning to report the transaction to me and canceled my credit card. So "Bingo we've got a winner", tell me why they did that if something crazy didn't happen? You might want to look at your credit card. Or don't, I'm just trying to help.
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Old 02-29-2016, 08:37 PM   #17
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Too Tall,

Thanks for the heads up. We will keep an eye out for this whenever we use ReserveAmerica - which is all the time since it is the reservation agent for the State of Colorado Parks system.

My credit cards (CapOne included) are set to send me an e-mail whenever my card is used on the Internet (not swiped) though, so we'd likely catch it pretty quickly. CapOne also emails me every time the card is used for anything over $1 so I see any charge almost instantly on my phone.

Still good to know. Thanks again!
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Old 02-29-2016, 08:47 PM   #18
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a few years back, during the registration process, they would conspicuously hide magazine subscriptions. I know a few people that got snagged by not unchecking them.
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Old 02-29-2016, 08:52 PM   #19
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Too Tall,

Thanks for the heads up. We will keep an eye out for this whenever we use ReserveAmerica - which is all the time since it is the reservation agent for the State of Colorado Parks system.

My credit cards (CapOne included) are set to send me an e-mail whenever my card is used on the Internet (not swiped) though, so we'd likely catch it pretty quickly. CapOne also emails me every time the card is used for anything over $1 so I see any charge almost instantly on my phone.

Still good to know. Thanks again!
Thanks, I was pretty impressed with Capital one's response on that. I've used Reserve America many, many times and this has never happened. It's the only way you can reserve most state parks.
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Old 02-29-2016, 08:59 PM   #20
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after nosing around the site, I see that Reserve America IS Active Network LLC. So I wonder what you actually signed up for
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