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Old 03-01-2016, 01:31 PM   #41
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I too was sucked into their membership by using Reserve America recently to reserve camping sites at state parks in Florida. When I got an email informing me that they were going to credit my credit card account for a years subscription, I immediately sent them an email telling them to stop it and refund my funds, which they agreed to do. The following is part of their response about how I agreed to sign up. I don't remember getting an advance notice so I assume it went into my spam folder and I deleted it. Regardless, I will watch what I check when using Reserve America again, which I may never do!

"In regards to how you signed up, when you registered for an activity, through one of our Active Network systems, you were presented with a 30-day trial offer of the Advantage program at the end of your registration. The offer was to try the premium program free for 30 days and also provided you with an opportunity to claim $20 in rebates towards your future activity registrations as well as several free gifts offered on the site Deals & Discounts on Races, Events, Gear, Travel & More | ACTIVE Advantage.

To start the trial you would have been required to verify (re-enter) your email address and click an offer acceptance button. Once the trial period ended your annual membership began, which has yearly dues of $64.95.

Please don’t hesitate to contact us with any further questions about the membership, or take a peek at our Help Center ACTIVE.com Help & Support to find answers to some common member questions."
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Old 03-02-2016, 08:14 AM   #42
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Location: Saint Paris,Ohio
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Reserve America

Quote:
Originally Posted by Too Tall View Post
I want to bring this back up because I just got charged out of the blue for $64.95 yesterday. Capital One picked it up as fraudulent activity on my credit card yesterday and put a hold on my card. It shows up on your credit card as:
ACT*ACTIVE-NETWORK

I got an email confirming my membership


ACTIVE Advantage - 1 Year Membership

$64.95

Grand Total
$64.95

Amount Paid
$64.95

Order Balance
$0.00




After much research and canceling my credit card, it turns out that Reserve America is in bed with Active Advantage. So beware. When you go on Reserve America, without knowing your credit card info is being turned over to Active Advantage who signs you up for some kind of discount service (scam). You may start getting emails about a trial membership. Capital One gave me Active Advantage's phone number and I called them. The guy was rude as hell from the start but did say he was gong to credit my account. I had a 20 minute wait. I'm sure they are snowed under with complaints.

I would just advise everyone to search your inbox (as far back as you can) for ACTIVE Advantage or an email from info@get.active.com and make sure you are not getting ripped off.

Capital One credited my account without question but what bothers me is I thought Reserve America was a reputable site. I can't find a phone number on there website. Also Active America is not an accredited by the BBB and I have read of many complaints on this.

Before you blow this off, search your email and credit card. You make be surprised.
ohio uses this same corp for our park system and have YET to an issue.But thanks for the heads up as we will keep an even closer eye to out account.Thanks, TOO TALL
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Old 03-02-2016, 08:36 AM   #43
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Originally Posted by Filthy Beast View Post
I don't remember seeing this when using the site, I wonder if it has something to do with ad blocking whether you see it or not.
I have ad blocking and didn't see any active advantage sign up but immediately after checkout of my camp site reservation a page opened which offered trial magazine subscriptions and the accept box is the bold one so you have to be careful which box to click to opt out.
This last page is shoehorned in there so it appears that your check out is not complete until you click something on that last page which is not true. By the time the bogus magazine trial page comes up you are done and can close your browser window.

It's sneaky at best but it's the only way to reserve camp sites in several of the states we typically camp in.
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Old 03-02-2016, 10:42 AM   #44
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"CAVEAT EMPTOR" !
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Old 03-02-2016, 07:34 PM   #45
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Thanks for the heads up. I will be using Reserve America next week. I will certainly be looking for it. This may have saved my aggravation of trying to remove a bogus charge of $64.
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Old 03-03-2016, 09:11 AM   #46
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Boxes you have to "uncheck" or other Trojan horse methods of tricking you into something you don't want is unethical IMO. Welcome to the world of business in the 21st century.
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Old 03-03-2016, 10:31 AM   #47
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And some go as low as not having an obvious way to opt out. I've had two instances of auto renew where there was no online way to cancel, I had to call them to do it and getting to the right person there was a PITA.
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Old 03-03-2016, 10:55 AM   #48
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Thanks from us too for the head's up. I have been looking to book a pet friendly cabin at a PA state park for the Easter weekend and will thoroughly scan the page before moving on to complete the checkout.
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Old 03-03-2016, 11:39 AM   #49
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Thanks for posting this. As a non resident who is not familiar with the protocol I would have assumed that State Park reservations would be like Provincial Parks. I would never have looked closely. Thanks for the heads up.


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Old 03-03-2016, 06:59 PM   #50
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Quote:
Originally Posted by CAPTAIN MIDNIGHT View Post
"CAVEAT EMPTOR" !
If I interpret your Latin properly, what you're saying is that the buyer is responsible for the purchase. I agree with you when the seller is honest and legitimate. But some say this is fraud, some say unethical. Call it what you want but Capital One shut my credit card down the moment they saw that charge and referred me to their fraud department. They immediately told me not to worry that they were taking that charge off and that they were going to pursue it for me. I know the tendency is to say okay I'm too smart, I know how to use the internet, this doesn't happen to me. I understand that and I've been using a computer before Al Gore invented the internet. But it can be pretty easy for an unethical website to sneak something past you especially for those of us that spend a lot of time on the internet buying things and it becomes very routine. sometimes things slip by even the most savvy. And I know it's offensive to some to say anything about the beloved Reserve America who we have all used over and over and over, but it's their mother company that's slipping this in on their website apparently. I can tell you with 100% accuracy that I did not knowingly sign up for anything for 64.95 which was sold to me over a year ago and charged to me 2 days ago. Have you ever bought anything on Amazon that you didn't know you bought. You always add things to a cart or you get a screen that says are you sure you want to buy this and that sort of thing. Or maybe I should have interpreted your Latin as buyer beware.
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