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Old 03-03-2016, 07:30 PM   #51
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If I interpret your Latin properly, what you're saying is that the buyer is responsible for the purchase. I agree with you when the seller is honest and legitimate. But some say this is fraud, some say unethical. Call it what you want but Capital One shut my credit card down the moment they saw that charge and referred me to their fraud department. They immediately told me not to worry that they were taking that charge off and that they were going to pursue it for me. I know the tendency is to say okay I'm too smart, I know how to use the internet, this doesn't happen to me. I understand that and I've been using a computer before Al Gore invented the internet. But it can be pretty easy for an unethical website to sneak something past you especially for those of us that spend a lot of time on the internet buying things and it becomes very routine. sometimes things slip by even the most savvy. And I know it's offensive to some to say anything about the beloved Reserve America who we have all used over and over and over, but it's their mother company that's slipping this in on their website apparently. I can tell you with 100% accuracy that I did not knowingly sign up for anything for 64.95 which was sold to me over a year ago and charged to me 2 days ago. Have you ever bought anything on Amazon that you didn't know you bought. You always add things to a cart or you get a screen that says are you sure you want to buy this and that sort of thing. Or maybe I should have interpreted your Latin as buyer beware.
Caveat emptor /ˌkævɛɑːt ˈɛmptɔːr/ is Latin for "Let the buyer beware" (from caveat, "may he beware", a subjunctive form of cavere, "to beware" + emptor, "buyer").
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Old 03-03-2016, 07:52 PM   #52
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I never go for the free offers from companies. DIRECTV thought I was nuts to remove the 3 months of free channels when I had service installed but doing so kept my statement correct from month 4 on.

I use RA a lot but avoided the option to save $10 that is displaced on the site for CA. That's another freebie that I'm not interested that would not be a freebie in the end.

While some of us have had different experience with RA the information you shared can be helpful. I usually find warnings helpful even if it doesn't come into play for me.
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Old 03-03-2016, 08:20 PM   #53
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I never go for the free offers from companies. DIRECTV thought I was nuts to remove the 3 months of free channels when I had service installed but doing so kept my statement correct from month 4 on.

I use RA a lot but avoided the option to save $10 that is displaced on the site for CA. That's another freebie that I'm not interested that would not be a freebie in the end.

While some of us have had different experience with RA the information you shared can be helpful. I usually find warnings helpful even if it doesn't come into play for me.
Thanks, I did the exact same thing with Directv, they offer you 3 months free, but don't tell you that they will continue to charge you for it after the 3 months are up. But I like them. Cox did the exact same thing to me yesterday. My internet fee when from 37 to 54. They said my one year promotional offer had expired.
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Old 03-03-2016, 08:22 PM   #54
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pay close attention at the screens you are presented when making a reservation. Similar to website "communication preferences" you will notice there is an extra screen presented before you enter your credit information that is defaulted to be checked on....this screen is trying to get you to become an "Active member" for cost savings and other "miscellaneous benefits" but you should see that you can either "un-check" that option or simply look for the "not now" type hyperlink somewhere if I recall correctly.

Long story short...look and read everything presented despite the small print, all that happened was you got bit by a "defaulted agree/on/yes" type clause.
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Old 03-04-2016, 08:16 AM   #55
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pay close attention at the screens you are presented when making a reservation. Similar to website "communication preferences" you will notice there is an extra screen presented before you enter your credit information that is defaulted to be checked on....this screen is trying to get you to become an "Active member" for cost savings and other "miscellaneous benefits" but you should see that you can either "un-check" that option or simply look for the "not now" type hyperlink somewhere if I recall correctly.

Long story short...look and read everything presented despite the small print, all that happened was you got bit by a "defaulted agree/on/yes" type clause.
Diligence is definitely required when ordering anything on-line these days!
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Old 03-04-2016, 08:24 AM   #56
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Thanks for the heads up. We use Reserve America quite often.
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Old 03-04-2016, 11:12 AM   #57
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Thanks, I did the exact same thing with Directv, they offer you 3 months free, but don't tell you that they will continue to charge you for it after the 3 months are up.
Yes they do. I was fully aware that I had to call them up and cancel the extra channels after the 3 months were up. They just count on people either forgetting, or liking the channels so much that they are willing to pay for them.

Netflix and Hulu do the exact same thing. You get one month free but when you sign up you have to provide your CC info and they tell you the exact day you'll start getting charged.
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Old 03-07-2016, 04:46 PM   #58
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Yea, I got a feeling there's a lot of RVers who use Reserve America have $64.95 sitting on there credit card statement somewhere or even may be paying this fee yearly and not even knowing it. It almost slipped by me. Just trying to bring attention to this. I check my credit card charges online but I see charges and think it's something my wife bought. It's easy to let a scam like this sneak by.
Hey Too Tall, I was clearing out my email that I get all the spam and stuff in. I happened to notice one from Active Advantage, and what do you know, they were informing me that they charged my credit card for my SECOND year membership with the credit card on file.

Like you, I am pretty diligent about never clicking on free offers and make sure to declick boxes like that that the site may automatically sign me up for.

I sent them a fairly nasty email, and will post what they state back, if they do.

I am going to have to go back now and see if they charged my credit card a year ago, for nothing.

Jokes on them this year though, as my bank sent me a new credit card around a month ago after they also said they noted suspicious activity on it.....so the cc # active advantage has or even reserveamercia isn't valid anymore. I am hesitant to ever let reserveamerica have my cc# again. May just use a prepaid card in the future.

Thanks for the heads up, or I most likely would have just deleted the email and never opened it. So you can count one member you helped so far.
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Old 03-07-2016, 06:09 PM   #59
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Sneaky is unethical, unethical is dishonest, dishonest is a scam and a scam is robbery.

Thanks TooTall for the heads up.
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Old 03-09-2016, 10:10 AM   #60
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I got their same canned response saying how I "signed" up for it. They are lying and I'll say so, as I did no such thing.

Hi Bobby,

Thank you for your email regarding your ACTIVE.com Advantage membership. We apologize for the inconvenience this may have caused you.

Per your email, we have canceled your membership account. The Advantage membership is backed by a 100% satisfaction money-back guarantee, so we have also submitted a refund request for the full amount charged (the membership annual dues). You’ll see this charge credited to your account in the next 3-5 business days.

Regarding how you signed up, when you registered for an activity, through one of our Active Network systems, you were presented with a 30-day trial offer of the Advantage program at the end of your registration. The offer was to try the program free for 30 days and also provided you with an opportunity to claim $20 in rebates towards your future activity registrations. To start the trial you would have been required to verify (re-enter) your email address and click an offer acceptance button. Once the trial period ended your annual membership began and membership fee was charged automatically.

Please don’t hesitate to contact us with any further questions about the membership, or take a peek at our Help Center ACTIVE.com Help & Support to find answers to some common member questions.

Thank you,

Have a nice day!

Alicia Liu, ACTIVE.com Support
ACTIVE Network

Call: 866.561.0647
Email: activeadvantage@active.com
Hours: Monday - Friday 7am to 5pm Pacific Time
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