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Old 02-29-2016, 02:56 PM   #1
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Reserve America/ Active Advantage Scam - Beware

I want to bring this back up because I just got charged out of the blue for $64.95 yesterday. Capital One picked it up as fraudulent activity on my credit card yesterday and put a hold on my card. It shows up on your credit card as:
ACT*ACTIVE-NETWORK

I got an email confirming my membership


ACTIVE Advantage - 1 Year Membership

$64.95

Grand Total
$64.95

Amount Paid
$64.95

Order Balance
$0.00




After much research and canceling my credit card, it turns out that Reserve America is in bed with Active Advantage. So beware. When you go on Reserve America, without knowing your credit card info is being turned over to Active Advantage who signs you up for some kind of discount service (scam). You may start getting emails about a trial membership. Capital One gave me Active Advantage's phone number and I called them. The guy was rude as hell from the start but did say he was gong to credit my account. I had a 20 minute wait. I'm sure they are snowed under with complaints.

I would just advise everyone to search your inbox (as far back as you can) for ACTIVE Advantage or an email from info@get.active.com and make sure you are not getting ripped off.

Capital One credited my account without question but what bothers me is I thought Reserve America was a reputable site. I can't find a phone number on there website. Also Active America is not an accredited by the BBB and I have read of many complaints on this.

Before you blow this off, search your email and credit card. You make be surprised.
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Old 02-29-2016, 03:10 PM   #2
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Don't know what you got signed up for!!
Not sure I'd call this a scam but I believe you when you say you got a bogus
charge. Have you used ReserveAmerica lately for reservations??

Just this morning I used ReserveAmerica to reserve a couple days at a
Kentucky state park. Have used them dozens of times over several states and the last several years with no problem.

Here is some contact info dug out of the Active America privacy policy--
Active Network, LLC
717 North Harwood Street
Suite 2500
Dallas, TX 75201
Phone: 858-964-3800
Toll Free: 888-543-7223
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Old 02-29-2016, 03:15 PM   #3
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When you reserve certain site with the active advantage icon you entice to save 10 dollars. I'm sure that's when they get you for membership. It's on some of the Virginia campgrounds.
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Old 02-29-2016, 03:16 PM   #4
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There is a button at the bottom of the site if I remember correctly that if you click it will charge you, like one those agree to terms boxes
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Old 02-29-2016, 03:38 PM   #5
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Quote:
Originally Posted by KyDan View Post
Don't know what you got signed up for!!
Not sure I'd call this a scam but I believe you when you say you got a bogus
charge. Have you used ReserveAmerica lately for reservations??

Just this morning I used ReserveAmerica to reserve a couple days at a
Kentucky state park. Have used them dozens of times over several states and the last several years with no problem.

Here is some contact info dug out of the Active America privacy policy--
Active Network, LLC
717 North Harwood Street
Suite 2500
Dallas, TX 75201
Phone: 858-964-3800
Toll Free: 888-543-7223

No I haven't used Reserver America in over a year but I've been on the site. I'm not a novice to Reserve America either. Reserve America is owned by Active Network LLC. Just putting out this for what its worth. Capital One certainly called it fraud. So do I. Fl, La, or CO is where they apparently scammed me when I made my resv The issue I'm trying to bring forth is there are a lot of people like yourself and I who think Reserve America is not pulling a fast one. Check your email and card info.
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Old 02-29-2016, 05:27 PM   #6
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As I said, I haven't made reservations on Reserve America since the middle of last year. Just got this email after talking to them this morning. I'm really surprised that Reserve America would operate like this. I didn't knowingly sign up for this which is why I call it a scam. I don't frivolously sign up for crap like this. I don't even know what it its? Funny it says free trial? For $65.

Membership
Status
Renewal
Actions
101292051
Active.com Advantage
Active Advantage - Membership
Package option: Free 30 Day Trial
Canceled
Cancellation pending refund
Activated:
February 28, 2016

Deactivated:
February 29, 2016

None
Auto-Renewal - OFF


EXT-36561702
1/29/2016 12:02 p.m.
External: reserveamerica-free-trial TRIAL null
Status: FINALIZED
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Old 02-29-2016, 07:39 PM   #7
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When I reserved today I was logged in but still had to enter my credit card number as usual. Gotta wonder how they got your card info if you were just browsing?
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Old 02-29-2016, 07:52 PM   #8
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Thanks for the heads-up Too Tall, I use Reserve America often. I hate those tactics...
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Old 02-29-2016, 07:57 PM   #9
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I reserved a site in SC about 3 months ago and had the same charge show up. In checking a second time, there is a box at the bottom that I should have UNCHECKED. I had my bank cancel payment, but I also emailed Active Advantage and with no hassle, they removed the charge.

I wouldn't call it a scam, but it sure is sneaky.
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Old 02-29-2016, 08:06 PM   #10
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Quote:
Originally Posted by KyDan View Post
Gotta wonder how they got your card info if you were just browsing?
BINGO. We have a winner folks. Clearly something happened at some point to get signed up. Millions use Reserve America with no issues at all.
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