Reply
 
Thread Tools Display Modes
Old 09-11-2009, 09:16 PM   #11
CLASS "A" Senior Member
 
cfsoistman's Avatar
 
Join Date: Nov 2008
Location: Upperco, Maryland
Posts: 3,135
Looking at your pictures I understand your complaints. Most likely that second piece was all that was left of that piece of trim so they used it. Quality control is a lost art in today's RV manufacturing. It doesn't matter who builds it and what level of RV you purchase. The consumer finds the problems and it gets dumped on the dealership to get it fixed and try to save face in front of their customer. The problem is you buy a RV and wait for it to be built. You wait for months for it to arrive. The day you finally go to pick it up the excitement gives you blinders to the little things. Until you get home, in your case 40 miles away and when you really have the time you find things that should be better built or cosmetically better. In our case we ordered a countertop extension. We didn't realize until the next day it wasn't there at all. We were so caught up in the demonstration, that really wasn't the most informative thing I ever witnessed, we didn't notice quite a few things. The small things I took care of myself. I took a small precision screwdriver and dug out all of the pinkish wood putty they used on the cherry wood. It stood out a sore thumb the next day, day of pick up, didn't even notice it. I bought a Minwax #5 Cherry filler pencil from HD and it matched perfectly. Give your dealer a chance but go in with a written list and pictures. Keep a copy so when they say it's done you have a checklist. I wish you the best.
__________________

__________________

2007 Georgetown 370TS
aka - RAYNMKR

Driver: Charlie
Navigator: Sheri
cfsoistman is offline   Reply With Quote
Old 09-11-2009, 09:43 PM   #12
" LIVE TO FLYFISH "
 
timtheflyguy's Avatar
 
Join Date: Aug 2009
Location: N.E.P.A.
Posts: 32
You said it perfectly , All the excitement and all you want to do is get camping. I should give the dealer some slack , they are working with me on this,and the woman in the service dept.asked if I would give them a chance to fix everything, so i'm sure they will help me out.I do feel though , that they should have looked a little better, but they are a big dealler,and I understand they cant spend alot of time on these things.And as far as leaky plumbing,I know sometimes things don't leak for days,and then one day you look, and there is a puddle on the floor.Another thing is these things are moving from place to place,so you have to expect things to loosen up , and check these things often.
All in all,this is a beautiful camper,and I'm still excited to get camping!
__________________

__________________
2010 Surveyor SV 294
2003 Silverado Z71
" DISNEY BOUND "
timtheflyguy is offline   Reply With Quote
Old 09-12-2009, 08:32 AM   #13
CLASS "A" Senior Member
 
cfsoistman's Avatar
 
Join Date: Nov 2008
Location: Upperco, Maryland
Posts: 3,135
I know in our case the dealership didn't have the unit until 5:00 PM the day before we picked it up. They sent 4 people from their location to FR in Indiana to pick up 3 units on the Friday after Thanksgiving. So I know they didn't have much time to go over the unit since we were there the next morning when they opened. Our unit arrived 2 weeks later than promised. We were told the full body paint job slowed the process since they sold quite a few at the Hershey RV Show and the process takes time. They did a fantastic job with the painting. I know the next time we'll be better prepared and we'll probably sleep on their parking lot and really look over everything before we leave.
__________________

2007 Georgetown 370TS
aka - RAYNMKR

Driver: Charlie
Navigator: Sheri
cfsoistman is offline   Reply With Quote
Old 09-12-2009, 08:35 AM   #14
Senior Member
 
Join Date: Sep 2007
Posts: 3,260
One thing about having an rv is that one needs to be handy with tools or have money to pay for repairs after the warrenty, we all are in the same boat. That's the way it is.
__________________
rockwood06 is offline   Reply With Quote
Old 09-12-2009, 08:44 AM   #15
Senior Member
 
Join Date: May 2008
Location: Fraser, Michigan
Posts: 181
When we purchased our FR SV233T I thought we were rushed through the orientation and it seemed that we were shown the rig by someone who didn't know much about it. We got it home and set it up to show it to the in-laws and noticed a tear in one of the bunk ends. I called the dealer back to inform them and then brought the rig back. I was told that since we signed off on the delivery there might be a problem getting the bunk end replaced. The dealer and FR came through and replaced it with no problem.

Yes there were other small issues with the rig but being in the service industry for 34 years I know stuff happens, however it is tough to swallow after laying out so much cash and difficult to believe that some of the stuff gets out the door. Most of the issues I took care of because I feel no one can do it better then me. The other stuff (tank sensor didn't work, door our of alignment) the dealer handled. I would definately look at Forest River again when the time comes to purchase new. I hope they come through for you to your satisfaction. Good luck.
__________________


Jim & Kathy
Bailey, waiting at the Rainbow Bridge
Gracie, a rescued Beagle
2007 Chevy Tahoe
2008 FR Surveyor 233T
JimChow is offline   Reply With Quote
Old 09-12-2009, 10:31 AM   #16
Grape Escape
 
Join Date: Sep 2006
Location: Southern Ontario
Posts: 774
When I had my Rockwood almost every water connection fitting leaked at one time or another all at different times. Had to tighten every one of them which did the trick. Same for drain lines all at compression fittings. Even found decorative rail as you pictured missing from one shelf out of 3. Seems to be the norm. Lucky I can fix almost anything and saves trips to the dealer and much time missed from camping.
Just last month I caught hose near water filter about to blow on the 5th wheel. That was lucky. Sounds like just a part of camping life.
Hope you get the major shortcomings fixed soon and enjoy the rest of the season.
__________________
2008 Cardinal 30RKLE 5th wheel sold
2006 Rockwood 2607, 2001 Traillite
55 nights 2009, 53 for 2010
44 for 2011, 38 for 2012, 35 for 2013, 51 for 2014
dezolen is offline   Reply With Quote
Old 09-12-2009, 12:06 PM   #17
" LIVE TO FLYFISH "
 
timtheflyguy's Avatar
 
Join Date: Aug 2009
Location: N.E.P.A.
Posts: 32
The dealer called , and said they had a new radio ,headboard and faucet just came in, so I know these thing will be replaced.I wanted to do the work myself,but when I started giving my list,they said "you should bring it in",So thats good,then I can give them a walk through.We are going to try to go camping this weekend , so we'll give everything the real test!
__________________
2010 Surveyor SV 294
2003 Silverado Z71
" DISNEY BOUND "
timtheflyguy is offline   Reply With Quote
Old 09-12-2009, 05:02 PM   #18
Senior Member
 
realebill's Avatar
 
Join Date: Jul 2008
Location: baltimore,md
Posts: 346
Quote:
Originally Posted by rockwood06 View Post
I fell your pain, It is a shame as I have mentioned it be for Poor engineering, workmanship and to top it all of NO quality control. $22,000 plus interest is alot of money just to give away, it could make one give up RVing all together.

Forest River is NOT something I will buy again. I have alot of question when I buy form a different manufacture, I fell sorry for them when I am done.

I have been getting alot of info from.....escapeesrv.com....So far it is a great place to find out what is going on. You may want to check it out.
that address doesn't work..tried different forms of it,no luck
as for Forest River i'm in my 2nd year with my Rockwood sig. ultra lite and i have only had 1 problem. that was to replace the converter. i got it from my dealer who had 1 in stock,and i replaced it myself. as for other manufacturers,i'm sure they all have their problems
__________________
realebill is offline   Reply With Quote
Old 09-13-2009, 02:47 AM   #19
Junior Member
 
Join Date: Aug 2009
Posts: 4
We just purchased a Forest River Ultralight Stealth and have had nothing but issues with it. The shower leaked at the drain, because it was put on crooked, leaks under the door, T.V mounts make it hard to see the picture clearly, windows leak with hard rain, back toy door leaked, entry door could see daylight around and the screen door does not close properly. Needless to say after paying 26,000, I'm not too happy either and then the dealer doesn't really want to deal with us. They can't understand why I would be upset that my trailer has been in the shop for 8 weeks. Go figure. I am writing letter to dealers owner and to Forest River.
__________________
WonderingWades is offline   Reply With Quote
Old 09-13-2009, 08:16 AM   #20
Junior Member
 
Join Date: Oct 2007
Location: Belle River ON
Posts: 16
Sorry to hear of your problems, hope it all works out for you, give the dealer a chance and hopefully they will come through for you.
We purchased a SV 294 in 2008 and just finished (yes finished, in Canada camping season is short!) our 2nd year of camping, and have not had one problem with our trailer, and have had many great trips that the kids and my wife and I have loved! I work for a manufacture (totally different product) and every once in a while something goes haywire and bad one or two makes it out of the factory. Hopefully the dealer and or Forest River will do whats needed to make it right. Keep us up to date and lets us know what happens, if we all start hearing of major problems with the surveyor line and Forest River is not stepping up to make thinks right few trailers will be sold, forcing them to either go out of business or put out better product.
Best of luck
__________________

__________________
07' SV 291
05' F350 4x4 Crew Cab
Wife
Daughter 9
Son 6
Tucker the Dog
Jamey is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:29 AM.