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Old 06-12-2014, 06:26 PM   #1
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Roadside assistance

Good Sams or Coach Net?
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Old 06-18-2014, 10:34 PM   #2
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Good question.
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Old 06-19-2014, 07:39 AM   #3
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Six of one, half dozen of another, they're both designed for the RVer. IMO they are the only two worth considering for anyone who owns an RV.
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Old 06-19-2014, 08:15 AM   #4
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Had Good Sam's with a previous RV and now have Coach Net free for one year with our new RV. Never had to use either one and hope we would never need to. Like any insurance, a warm fuzzy feeling to have but hope you never need it. At the ebd of my free year with Coach Net I'll take a good close look at both and decide from that what one to go with. Like Oakman, the only two worth considering.
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Old 06-19-2014, 08:47 AM   #5
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Originally Posted by Ole Buzzard View Post
Good Sams or Coach Net?
I waited for hrs. and many calls to the free coach net. I now have Good Sams and they are alot faster to respond. I would go with Good Sams. They have a bigger group all over then Coach Net. Just my opinion......
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Old 06-21-2014, 11:46 AM   #6
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Waited 9 1/2 hours for road service from Good Sam when I blew a trailer tire on I81 north in VA last summer. 90 degree heat during day wasn't much fun. After repeated follow up calls to Good Sam they advised me to call VA STATE POLICE as they would come out and expedite service which was at my cost but reimbursable by Good Sam. When service truck came he asked if I was Good Sam Customer that called that afternoon. He was FIRST SERVICE PROVIDER CALLED BY GOOD SAM. They declined him because his rate was $250.00 to come out. I ended up paying this cost and was reimbursed by Good Sam. This is the reason I now have COACH NET! Nuff said?
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Old 06-21-2014, 11:54 AM   #7
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I had to use Good Sam's last year on a Friday night about 9 pm 200 miles from home. I was able to speak to a customer service lady immediately. They had a repairman to me in about an hour. An electrical issue. Fixed on the spot and on my way. I was very satisfied with my Good Sam's experience.
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Old 06-21-2014, 12:55 PM   #8
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When we had our "TT full of smoke from the first use of the furnace" issue in Pigeon Forge last year, I called coach net while DH logged on here for help.

We didn't hear back from coach net for DAYS, in fact I found the voice mail on our *home* phone from them after we returned. Never did hear back from them via my cell phone which is the contact number I left with them.

This forum's members had us reassured as to the cause of the smoke within minutes. Coach net? not so much.
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Old 06-21-2014, 12:56 PM   #9
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So yeah, you get a free one year of Coach net with your purchase, and it's worth every penny you pay for it, IMO.
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Old 06-21-2014, 02:08 PM   #10
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Originally Posted by Weezer View Post
When we had our "TT full of smoke from the first use of the furnace" issue in Pigeon Forge last year, I called coach net while DH logged on here for help.

We didn't hear back from coach net for DAYS, in fact I found the voice mail on our *home* phone from them after we returned. Never did hear back from them via my cell phone which is the contact number I left with them.

This forum's members had us reassured as to the cause of the smoke within minutes. Coach net? not so much.
Quote:
Originally Posted by Weezer View Post
So yeah, you get a free one year of Coach net with your purchase, and it's worth every penny you pay for it, IMO.

Weezer, the free year of Coach Net is their limited plan and doesnít include the technical hotline service. You have to buy the upgrade for that. The free plan is a nice gesture on the part of Forest River but it is a very limited plan. There are good and bad stories on the Internet about both ERS companies but the truth is the service you receive is solely dependent on where you are when you need them and what company performs the service for them.

For those who own a trailer you need to make sure that whoever you are using for ERS will tow both the truck and the trailer if necessary. Both Good Sam and Coach Net will take care of both. I know this from experience. Iíve heard a couple horror stories of trailers being left on the highway because their ERS plan would only tow the truck.
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