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Old 03-26-2014, 11:44 AM   #1
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Roadside Service: AAA to Good Sam

I am thinking of switching from AAA Plus-RV to the Good Sam basic roadside service (the $79 version). Seems to be much more RV-specific with the services offered. No problem with AAA. Just better price and more benefits at Good Sam.

In looking at the Good Sam benefits online, the one thing I couldn't find an answer to was whether Good Sam will also tow the camper if just the TV is disabled and needs to be towed. Don't want my camper left unattended on the highway.

AAA claims they will send two trucks if necessary and tow both, and I feel sure Good Sam will also do it, but I just can't find it in the benefits for the basic Good Sam plan. Anyone know the answer? Thanks.
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Old 03-26-2014, 02:28 PM   #2
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The answer is yes that they will tow both.

The problem I had with AAA was that AAA would not guarantee towing my 3/4 ton. Not all their tow vehicles could handle the weight of the 3/4 ton.
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Old 03-26-2014, 03:10 PM   #3
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I am thinking of switching from AAA Plus-RV to the Good Sam basic roadside service (the $79 version). Seems to be much more RV-specific with the services offered. No problem with AAA. Just better price and more benefits at Good Sam.

In looking at the Good Sam benefits online, the one thing I couldn't find an answer to was whether Good Sam will also tow the camper if just the TV is disabled and needs to be towed. Don't want my camper left unattended on the highway.

AAA claims they will send two trucks if necessary and tow both, and I feel sure Good Sam will also do it, but I just can't find it in the benefits for the basic Good Sam plan. Anyone know the answer? Thanks.
I join triple AAA Plus first.Then when I started camping and pulling my bass boat I call them and they told me if I join Triple AAA plus RV.If I broke down they would tow both and charge me 2 tows which would be find with me. But when I broke down 107 miles from home my dad had to come and get my boat I was told it cover the Tv only. Then I broke down 10 miles from home I was told the same thing then my dad come after me.I file a complaint with them and they reburse me the first time then the second time they gave me a free full year of Triple AAA plus RV .Then I drop the RV part.
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Old 03-26-2014, 03:14 PM   #4
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I join triple AAA Plus first.Then when I started camping and pulling my bass boat I call them and they told me if I join Triple AAA plus RV.If I broke down they would tow both and charge me 2 tows which would be find with me. But when I broke down 107 miles from home my dad had to come and get my boat I was told it cover the Tv only. Then I broke down 10 miles from home I was told the same thing then my dad come after me.I file a complaint with them and they reburse me the first time then the second time they gave me a free full year of Triple AAA plus RV .Then I drop the RV part.
From reading forums only, I've read that this is a fairly common complaint that AAA didn't fully handle a situation.

I never had to use AAA for my RV, but I've switched to Good Sam (and also haven't had to use it).
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Old 03-26-2014, 05:11 PM   #5
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We had the misfortune to hit a deer while towing at night last fall on I79 in PA. We have Good Sam Roadside and they arranged to have the truck towed with the camper attached to a nearby KOA then tow the truck to a dealer. The only issue we had was extra time to arrange for a tow truck big enough to tow both truck and camper. Found that the service from Good Sams was great...the attendant called every 30 to update progress so you knew they were still working on it.

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Old 03-27-2014, 09:07 AM   #6
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I had not described my experience with Good Sam's which has been OK so far.

When headed to FL last year I had a blow out on the TH...you can't always get one more trip on 3+ year old tires...When I called GS the customer rep said we don't cover toyhaulers.

Well you can imagine how upset I was. The long and short of it, was that it was kicked up to a manager whose first words were, "it is a new employee and, of course, your TH is covered!!!!"

GS sent me regular text messages from the service people while they were enroute. They undershot our location and took them an extra 10 minutes to get back to us. Arrived with a jack that did not have enough lift (sent the wrong truck), but we were able to get enough lift so they could change the tire.

GS called us back to ask about satisfaction on the repair, which I rated as good.

Most the people I know who have been RVing have GS and some have both (regular AAA for the cars). The general comment I heard about the two is GS is company that is centered on RVing, AAA focus is on automobiles that sidelines in RVing.
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Old 03-27-2014, 12:22 PM   #7
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Please don't forget CoachNet, many people have had them for a lot of years and they are happy.
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Old 03-27-2014, 03:01 PM   #8
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Quote:
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I had not described my experience with Good Sam's which has been OK so far.

When headed to FL last year I had a blow out on the TH...you can't always get one more trip on 3+ year old tires...When I called GS the customer rep said we don't cover toyhaulers.

Well you can imagine how upset I was. The long and short of it, was that it was kicked up to a manager whose first words were, "it is a new employee and, of course, your TH is covered!!!!"

GS sent me regular text messages from the service people while they were enroute. They undershot our location and took them an extra 10 minutes to get back to us. Arrived with a jack that did not have enough lift (sent the wrong truck), but we were able to get enough lift so they could change the tire.

GS called us back to ask about satisfaction on the repair, which I rated as good.

Most the people I know who have been RVing have GS and some have both (regular AAA for the cars). The general comment I heard about the two is GS is company that is centered on RVing, AAA focus is on automobiles that sidelines in RVing.
If you read my experience with Triple AAA breaking down twice and they wouldn't tow my camper or boat unless the camper or boat had the trouble. That's why I planning on getting Good Sam.Maybe keeping Triple AAA for my truck
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Old 03-27-2014, 03:13 PM   #9
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Please don't forget CoachNet, many people have had them for a lot of years and they are happy.
The first year we had a blow out I called Coachnet 4 hrs later they showed up after I had a wrecker there already. Never called them again and and switched to GS who covers everything even if we are not towing. Plus they will tow you to where you want to go even a 100 miles away.
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