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03-26-2014, 10:44 AM
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#1
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Senior Member
Join Date: Sep 2009
Location: Lexington, NC
Posts: 2,621
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Roadside Service: AAA to Good Sam
I am thinking of switching from AAA Plus-RV to the Good Sam basic roadside service (the $79 version). Seems to be much more RV-specific with the services offered. No problem with AAA. Just better price and more benefits at Good Sam.
In looking at the Good Sam benefits online, the one thing I couldn't find an answer to was whether Good Sam will also tow the camper if just the TV is disabled and needs to be towed. Don't want my camper left unattended on the highway.
AAA claims they will send two trucks if necessary and tow both, and I feel sure Good Sam will also do it, but I just can't find it in the benefits for the basic Good Sam plan. Anyone know the answer? Thanks.
__________________
2018 Coachmen Apex 249 RBS
2010 Silverado LT 5.3 V8
The world is a great book, of which those who never stir from home
read only a page. - St. Augustine
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03-26-2014, 01:28 PM
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#2
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Senior Member
Join Date: Jul 2011
Location: Louisiana
Posts: 337
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The answer is yes that they will tow both.
The problem I had with AAA was that AAA would not guarantee towing my 3/4 ton. Not all their tow vehicles could handle the weight of the 3/4 ton.
__________________
Foard County News & Sassy Schoolmarm
with Lady & Chloe, 2013 39 days, 2014 59 days
2017 GD Imagine 2800BH
'07 GMC Sierra 2500HD Diesel 4x4
Why I got into RVing & More Fun
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03-26-2014, 02:10 PM
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#3
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Senior Member
Join Date: Feb 2013
Location: Brownsville
Posts: 1,166
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Quote:
Originally Posted by mjones12
I am thinking of switching from AAA Plus-RV to the Good Sam basic roadside service (the $79 version). Seems to be much more RV-specific with the services offered. No problem with AAA. Just better price and more benefits at Good Sam.
In looking at the Good Sam benefits online, the one thing I couldn't find an answer to was whether Good Sam will also tow the camper if just the TV is disabled and needs to be towed. Don't want my camper left unattended on the highway.
AAA claims they will send two trucks if necessary and tow both, and I feel sure Good Sam will also do it, but I just can't find it in the benefits for the basic Good Sam plan. Anyone know the answer? Thanks.
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I join triple AAA Plus first.Then when I started camping and pulling my bass boat I call them and they told me if I join Triple AAA plus RV.If I broke down they would tow both and charge me 2 tows which would be find with me. But when I broke down 107 miles from home my dad had to come and get my boat I was told it cover the Tv only. Then I broke down 10 miles from home I was told the same thing then my dad come after me.I file a complaint with them and they reburse me the first time then the second time they gave me a free full year of Triple AAA plus RV .Then I drop the RV part.
__________________
2019 Flagstaff 26 RBWS
2015 GMC Sierra 1500
2019 camp 17 nites. Bill,Alley and are two kids Sierra,Ivy. 2020 camp 9 nites
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03-26-2014, 02:14 PM
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#4
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,888
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Quote:
Originally Posted by BillyBass
I join triple AAA Plus first.Then when I started camping and pulling my bass boat I call them and they told me if I join Triple AAA plus RV.If I broke down they would tow both and charge me 2 tows which would be find with me. But when I broke down 107 miles from home my dad had to come and get my boat I was told it cover the Tv only. Then I broke down 10 miles from home I was told the same thing then my dad come after me.I file a complaint with them and they reburse me the first time then the second time they gave me a free full year of Triple AAA plus RV .Then I drop the RV part.
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From reading forums only, I've read that this is a fairly common complaint that AAA didn't fully handle a situation.
I never had to use AAA for my RV, but I've switched to Good Sam (and also haven't had to use it).
__________________
Officially a SOB with a 2022 Jayco Precept 36C
Checkout my site for RVing tips, tricks, and info | Was a Fulltime Family for 5 years, now we're part-timing on long trips
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03-26-2014, 04:11 PM
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#5
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Moderator Emeritus
Join Date: Sep 2007
Location: Ontario, Canada
Posts: 4,327
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We had the misfortune to hit a deer while towing at night last fall on I79 in PA. We have Good Sam Roadside and they arranged to have the truck towed with the camper attached to a nearby KOA then tow the truck to a dealer. The only issue we had was extra time to arrange for a tow truck big enough to tow both truck and camper. Found that the service from Good Sams was great...the attendant called every 30 to update progress so you knew they were still working on it.
Dave
__________________
Nights camped in 2013 - 55, 2014 - 105, 2015 - 63
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03-27-2014, 08:07 AM
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#6
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Senior Member
Join Date: Jul 2011
Location: Louisiana
Posts: 337
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I had not described my experience with Good Sam's which has been OK so far.
When headed to FL last year I had a blow out on the TH...you can't always get one more trip on 3+ year old tires...When I called GS the customer rep said we don't cover toyhaulers.
Well you can imagine how upset I was. The long and short of it, was that it was kicked up to a manager whose first words were, "it is a new employee and, of course, your TH is covered!!!!"
GS sent me regular text messages from the service people while they were enroute. They undershot our location and took them an extra 10 minutes to get back to us. Arrived with a jack that did not have enough lift (sent the wrong truck), but we were able to get enough lift so they could change the tire.
GS called us back to ask about satisfaction on the repair, which I rated as good.
Most the people I know who have been RVing have GS and some have both (regular AAA for the cars). The general comment I heard about the two is GS is company that is centered on RVing, AAA focus is on automobiles that sidelines in RVing.
__________________
Foard County News & Sassy Schoolmarm
with Lady & Chloe, 2013 39 days, 2014 59 days
2017 GD Imagine 2800BH
'07 GMC Sierra 2500HD Diesel 4x4
Why I got into RVing & More Fun
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03-27-2014, 11:22 AM
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#7
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Senior Member
Join Date: Apr 2011
Location: Splendora, Texas
Posts: 1,314
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Please don't forget CoachNet, many people have had them for a lot of years and they are happy.
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03-27-2014, 02:01 PM
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#8
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Senior Member
Join Date: Feb 2013
Location: Brownsville
Posts: 1,166
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Quote:
Originally Posted by ng2951
I had not described my experience with Good Sam's which has been OK so far.
When headed to FL last year I had a blow out on the TH...you can't always get one more trip on 3+ year old tires...When I called GS the customer rep said we don't cover toyhaulers.
Well you can imagine how upset I was. The long and short of it, was that it was kicked up to a manager whose first words were, "it is a new employee and, of course, your TH is covered!!!!"
GS sent me regular text messages from the service people while they were enroute. They undershot our location and took them an extra 10 minutes to get back to us. Arrived with a jack that did not have enough lift (sent the wrong truck), but we were able to get enough lift so they could change the tire.
GS called us back to ask about satisfaction on the repair, which I rated as good.
Most the people I know who have been RVing have GS and some have both (regular AAA for the cars). The general comment I heard about the two is GS is company that is centered on RVing, AAA focus is on automobiles that sidelines in RVing.
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If you read my experience with Triple AAA breaking down twice and they wouldn't tow my camper or boat unless the camper or boat had the trouble. That's why I planning on getting Good Sam.Maybe keeping Triple AAA for my truck
__________________
2019 Flagstaff 26 RBWS
2015 GMC Sierra 1500
2019 camp 17 nites. Bill,Alley and are two kids Sierra,Ivy. 2020 camp 9 nites
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03-27-2014, 02:13 PM
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#9
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by whj77372
Please don't forget CoachNet, many people have had them for a lot of years and they are happy.
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The first year we had a blow out I called Coachnet 4 hrs later they showed up after I had a wrecker there already. Never called them again and and switched to GS who covers everything even if we are not towing. Plus they will tow you to where you want to go even a 100 miles away.
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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