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05-22-2017, 05:10 PM
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#1
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Member
Join Date: Mar 2017
Location: Western Massachusetts
Posts: 93
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RV damaged in transit
Just got a call from our dealer. The RV we ordered in February (rockwood mini lite 2509s) was in but it was damaged in transit and the frame was bent near the hitch. They are sending it back to Forest River to see what they can do. Any thoughts on this? I don't want to take any repaired frame TT but also don't want to wait all camping season. Thinking of cancelling if it is going to take to long and wait until next year. Dealer has none of these models in stock. Any opinions?
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Rockwood ultra lite 2440ws
2014 Toyota Tundra 4wd v8 5.7
reese hitch
reese revolution on rv
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05-22-2017, 06:28 PM
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#2
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Insert witty title here
Join Date: Apr 2016
Location: About 30 miles west of Beantown.
Posts: 4,023
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I would NOT take it under any circmstance. Bent frame is serious and I would be worried about it failing in the future. I do think you can use this problem to get a significant discount on another trailer.
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2021 Transcend Xplor 247BH
Husky WDH with Sway Control
2021 Chevy Silverado 2500HD LT 6.6L V8 Duramax
Forever in my memory. Forever in my heart.
Laurie J. Wood 3/22/67 - 8/23/19
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05-22-2017, 06:29 PM
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#3
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Junior Member
Join Date: Mar 2017
Posts: 25
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If it is near the hitch it may just be a matter of welding the A frame that goes back with a replacement. But honestly if you don't have to have it then I would wait. Not unless they want to discount it more. Once damaged it isn't new in my opinion.
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05-22-2017, 06:32 PM
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#4
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Senior Member
Join Date: Feb 2013
Posts: 981
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0% chance I would accept a camper that needed frame repair. No. Chance.
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2015 Coachmen Apex 288BHS
2014 Toyota Tundra CrewMax 5.7L
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05-22-2017, 06:44 PM
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#5
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Senior Member
Join Date: May 2016
Posts: 1,363
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Given the shoddy workmanship in this industry, do you really think they will fix it "right". They will do the bare minimum to cover up any visible signs of damage and send it out the door.
On my rig, the tongue looks like it was welded to the main frame when the frame was upside down. I would have my doubts they would fix this correctly. (A fab shop could, but we're not talking about that.)
Never know what other damage is there. Any twisting or tweaking that may have occurred... or any slight tweak still in place... might have panels cracked or about to. No wY to tell for sure.
I would run away from it.
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05-22-2017, 06:47 PM
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#6
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Senior Member
Join Date: May 2017
Posts: 387
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No way I would accept that unit.
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05-22-2017, 06:54 PM
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#7
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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nope, do not accept and verify the VIN of the damaged unit. The dealer may have it repaired and call you in a month and tell you they have a different trailer in just like the one you wanted. (same trailer, verify VIN)
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2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-22-2017, 07:11 PM
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#8
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Senior Member
Join Date: May 2013
Location: Missouri
Posts: 906
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Agree with most of the other posts' I would in NO WAY accept this unit.
Don't walk, RUN away from it
It will never be right!
__________________
Mark B.
2021 GMC 1500
Anderson WDH
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05-22-2017, 07:24 PM
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#9
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Senior Member
Join Date: Nov 2016
Posts: 880
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My son had a similar 'unfixable' problem on a new FW he purchased 2 years ago.
The factory was able to find him another trailer at a dealer in a neighboring state.
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05-22-2017, 07:29 PM
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#10
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Site Team
Join Date: Oct 2014
Posts: 15,243
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Ask to see it to be sure he doesn't plan to sell to another customer paying a higher price. The ask him to find you another identical unit in a week or two. If not cancel the order. I would also call FR and ask them to locate another unit. Do not let your excitement cloud your good judgement.
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2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 100W solar panels
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05-22-2017, 08:20 PM
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#11
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Senior Member
Join Date: Oct 2015
Posts: 2,270
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Run.....dont walk away. You do not want that unit no matter even if it means you miss the entire season. Take that from someone that had the stones to tell the dealer and FR to stick it. FR will attempt to blow smoke about how they will make it right along with the dealer. Run away. FR wants to unload that unit probably more than the dealer does, and once the money changes hands they are holding the cards.
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05-22-2017, 08:22 PM
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#12
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Senior Member
Join Date: Feb 2015
Location: Southern, IL
Posts: 3,272
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Quote:
Originally Posted by Mr Havercamp
Run.....dont walk away. You do not want that unit no matter even if it means you miss the entire season. Take that from someone that had the stones to tell the dealer and FR to stick it. FR will attempt to blow smoke about how they will make it right along with the dealer. Run away. FR wants to unload that unit probably more than the dealer does, and once the money changes hands they are holding the cards.
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X a gazillion
__________________
Bob & Michelle
2016 Ford F-250 Lariat 4x4
2017 Flagstaff Super Lite 526RLWS
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05-22-2017, 09:29 PM
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#13
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,505
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Cancel! Then hop on the internet and find another one. Might have to travel, might save some $$$ . Good luck.
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Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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05-22-2017, 09:45 PM
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#14
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Senior Member
Join Date: Nov 2016
Location: Montana
Posts: 604
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If it hit or whatever hard enough to do that damage then consider what else it did that isn't readily apparent. I'm with the rest of these folks and would not accept it. If they truly can't find another then start over. Once you accept it you'll have to live with it. Unfortunate accident or incident but I'd sure not make it my problem.
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2016 Berkshire XL 40A towing 2020 Jeep Wrangler unlimited.
Prior to this Jayco fifth wheel: 24' Eagle, 30'Designer, and 40' Jayco pinnacle.
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05-22-2017, 09:49 PM
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#15
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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Do not accept this unit under any circumstance. Frame damage is frame damage and is considered a major issue. This can actually make a trailer untradeable and unsellable.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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05-22-2017, 09:49 PM
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#16
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Scoundrel
Join Date: Feb 2017
Location: Montrose, Colorado
Posts: 2,786
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Don't take it.
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05-23-2017, 12:19 PM
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#17
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Senior Member
Join Date: Feb 2013
Location: Pfafftown NC
Posts: 2,353
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Hopefully you will find another trailer at another dealer. Then you can hold the local dealer's feet to the fire to provide the warrantee work on it.
__________________
There are 10 types of people in the world.
Those that know binary, and those that don't.
2013:31 / 2014:51 / 2015:58 / 2016:37 / 2017:46
2018:16
Total 239
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05-23-2017, 12:41 PM
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#18
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Senior Member
Join Date: Dec 2013
Location: S/E Wisconsin
Posts: 492
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NO! Don't take this unit. Cancel and get your money back. In a quick search on a popular RV site, I find 80 of them for sale.
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05-23-2017, 12:53 PM
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#19
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Site Team
Join Date: Oct 2014
Posts: 15,243
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The same dealer that is saying it can be fixed good as new would not accept the repaired unit when it comes time for a trade saying that had sustained frame damage.
__________________
2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 100W solar panels
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05-23-2017, 12:58 PM
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#20
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Senior Member
Join Date: May 2016
Posts: 1,363
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I would bet this damage will be tied to the title somehow.
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