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Old 02-11-2015, 04:12 PM   #11
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I purchased a Puma 30DBSS in Fall 2011. In laws purchased a Puma in Spring 2012. Mother purchased a Rockwood MiniLite in Fall 2013. I purchased a Puma 31RDKS in Spring 2014. Currently have a 2015 Puma 31BHSS on order. All of these came from RVWholesalers. CLEARLY we are sold on purchasing from RVW. The prices AND the customer service are better than what we have experienced locally. Really great people to do business with.
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Old 02-12-2015, 06:05 AM   #12
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RVWHOLESALERS are worth it. I bought it and live in Arizona. Never having a MH, a friend recommended them to me. They were very informative, polite, friendly and I never felt pressured. They answered all my pre delivered questions in a very timely manner. I had a few financing issues that we had settled prior to pick up. If you do not use their financing, pricing goes up as expected. As long as you know this prior you will be fine. Once we got there it was a little confusing. My sales lady was on vacation so we had to ask a few people where to go and what to do. Once we did the walk through, we went to financing. Since I had financing, we signed all the papers and he gave us the keys. I expected a little more details but that was it. He seemed very quick and to the point. No celebration. It took a few times asking to get a few of the little things done prior to leaving. This was one of the very few things I could say could have been better. No one even said where the exit was. I found it!

They have been good with follow up after with helping with any warranty items I have. Since I am in AZ, they found numerous places for me to go. Nothing real major needed but they are there if you need help. They are also here on the boards if you need any assistance before and after the sale.
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Old 02-12-2015, 11:06 AM   #13
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RVWHOLESALERS are worth it. I bought it and live in Arizona. Never having a MH, a friend recommended them to me. They were very informative, polite, friendly and I never felt pressured. They answered all my pre delivered questions in a very timely manner. I had a few financing issues that we had settled prior to pick up. If you do not use their financing, pricing goes up as expected. As long as you know this prior you will be fine. Once we got there it was a little confusing. My sales lady was on vacation so we had to ask a few people where to go and what to do. Once we did the walk through, we went to financing. Since I had financing, we signed all the papers and he gave us the keys. I expected a little more details but that was it. He seemed very quick and to the point. No celebration. It took a few times asking to get a few of the little things done prior to leaving. This was one of the very few things I could say could have been better. No one even said where the exit was. I found it!

They have been good with follow up after with helping with any warranty items I have. Since I am in AZ, they found numerous places for me to go. Nothing real major needed but they are there if you need help. They are also here on the boards if you need any assistance before and after the sale.
I did not experience that. I did not use their financing and the final negotiated price was $1000 BELOW what they initially quoted me. Of course, I had them and another dealer in competition for my business.

How much of an increase was there?

Tim
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Old 02-12-2015, 11:27 AM   #14
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Okay, lets say you buy a trailer from them. Next you have to get either a new WDhitch or transfer from your old trailer. How does RV Wholesalers handle that?
And what about a PDI? Do they take the time to show you around and check everything out with the trailer?

just wondering...
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Old 02-12-2015, 11:39 AM   #15
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Okay, lets say you buy a trailer from them. Next you have to get either a new WDhitch or transfer from your old trailer. How does RV Wholesalers handle that?
And what about a PDI? Do they take the time to show you around and check everything out with the trailer?

just wondering...
I've purchased and had RVW deliver and I've picked up there. When delivered, I look the trailer over thoroughly myself. The drivers have some knowledge, but you aren't going to get a technical explanation of everything with the drivers I had. If I knew nothing about RVs, I'd suggest asking for a driver that is knowledgeable and can do a thorough PDI, or have a friend that is familiar there to walk me through it. When I picked up my last camper there, they had someone dedicated to me and my trailer for as long as I needed. The small issue I discovered ( 1 loose piece of trim, IIRC) was immediately dealt with. Oh, and I didn't like the looks of the caulk seam at 1 point, so that was fixed. I had as long as I needed to look over everything and was never rushed. As far as swapping the hitch, I always do that. If you were picking it up, I'm sure you could work that into the deal. If having delivered, you'd either have to do it yourself, or hire someone to do it. Even if you had to hire someone, you'd be WAY ahead financially still, in my experience.
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Old 02-12-2015, 11:48 AM   #16
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Dustman, thanks for the quick reply.

How does RVW handle warranty work out of State? Do they just contact a FR dealer and tell you to take it there?

Again just wondering.
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Old 02-12-2015, 12:16 PM   #17
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Dustman, thanks for the quick reply.

How does RVW handle warranty work out of State? Do they just contact a FR dealer and tell you to take it there?

Again just wondering.
Thanks for asking these questions, Bill - I have the same.
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Old 02-12-2015, 12:51 PM   #18
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Thanks for asking these questions, Bill - I have the same.
Yes I bought from them and picked it up myself. I'm in Nebraska. Warranty work last winter was done by a dealership less than 50 minutes from me and RVW set it all up. I just had to call that dealer to set a time is drop it off. I went over the fix it list with that dealer and they called when it was complete. No hassle. No bills. Etc etc.

I had rvw install my fiver hitch. They did it while I was signing papers and then we did a walk thru. It was only about 45 minutes, but I'm fairly familiar with things so that was fine. I'd imagine they would spend more time with you if needed.
I'm working with them right now in getting ready to order my new Sabre 5er.
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Old 02-12-2015, 01:10 PM   #19
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Dustman, thanks for the quick reply.

How does RVW handle warranty work out of State? Do they just contact a FR dealer and tell you to take it there?

Again just wondering.
I've never had to have warranty work done at a dealer, so I can't say for sure. My understanding is that it works just like jstromsburg states.
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Old 02-12-2015, 05:27 PM   #20
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Dustman, thanks for the quick reply.

How does RVW handle warranty work out of State? Do they just contact a FR dealer and tell you to take it there?

Again just wondering.
I live in Arizona and they had a list of RV places I could go get warrenty work from. It was simple and quick with RVWHOLESALERS help!
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