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Old 10-13-2010, 10:47 AM   #11
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I think it depends on the salesperson you get. In my case, RVW beat RVD by $2000 and I negotiated an Equal-i-zer hitch at no additional cost. I did not act on the initial quote from RVW - a few weeks later, I received an email offering to lower the quote by $1500 and add the hitch.
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Old 10-13-2010, 12:03 PM   #12
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Big Vic, nice point, that is what I am saying I think both are good places to purchase. However when comparing both and ready to buy you would hope both would give their best offer to get you in the door and make the sale. I am certain if I waited a day or two I would have gotten the lower price as well as maybe a free hitch but it didn't go that route. Instead, RVW thought they had the lowest bid, maybe they held back to much and lost this sale.

I might also add I didn't join this forum until after placing my order.
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Old 10-13-2010, 01:00 PM   #13
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RV Wholesalers

I picked up a new RW 2604 TT last Friday from RVW. I went through the negotiations with both RVD and RVW back in August and although RVD had better pricing at the onset, RVW did a little better for me in the end. I did not require much effort on my part to get a better deal. As for dealing with RVW, a couple of calls and emails to document exactly what I was getting pretty much was all that was required. My unit was ready in about 6 1/2 weeks from when it was ordered and the pickup process went without any problem at all. Kudo's to Scott, Mitch and Josh (Service/Sales/Customer Service) who all did well by me. We decided to spend a night in the local state park to shakedown the unit prior to leaving the area which paid off. I would strongly recommend doing the same to anyone regardless of where they purchase. It revealed a half dozen or so, mostly minor issues that needed correction. I called and spoke to Scott around 0830 on Saturday morning and much to my surprise and appreciation, the service was amazing. I expected that we would at least have had to tow the unit back to RVW and wait around, but instead, he asked which site I was on and dispatched a technician who was on sight within 30 minutes. I provided my list of issues to Scott, the most serious being a problem with the Concertone not loading CD/DVD. He in turn, provided the list to his technician and all were corrected within the next hour. I've read many negative comments regarding RVW but I have no complaints whatsoever at this point in time. I made the choice to buy from RVW instead of RVD because I anticipated finding some problems during delivery and I wanted to be able to deal face to face. I didn't want to drive to a RVD pickup location for pickup, nor did I want to try and correct minor, post delivery issues with a driver knowing less about the unit than me, or even worse, long distance after delivery. I worked with RVW and RVD and I am satisfied with the path I took at this point. I also attempted to negotiate something competitive with "local" dealers without success. I cannot say how RVD will treat you, but at this point, I feel confident that RVW would not be a bad choice. Good luck with whichever dealer you choose.
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Old 12-05-2010, 08:38 PM   #14
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We priced a loaded Sabre 31RETS with all the dealers out here in the south west. We then asked [4] dealers in the mid west to quote the same unit. RVW came in the lowest by about 1k of the mid west people and about 10k lower than the people out here. This is the second unit we have purchased from RVW and have never had any problems with the store, in fact, the on the first trailer they did more than they had to.
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Old 12-05-2010, 11:33 PM   #15
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I had several bumps along the way dealing with RVW when purchasing our 8316 two months ago, lots of little things which added up to a frustration level that were it not for the low price, would have been unbearable for me. Many typos in the contract, which required the salesperson rewriting and re-emailing so i could "digitally" sign and return via email. (had over 15 exchanges of this alone and sadly, when camper arrived it was screwed up again, :sigh) Negotiated a 12000/1200 Equal-i-zer in lie of $500 off for financing thru them that RVD was offering, they tried to slip in a less expensive "E2" model, I put the kill on that right away but when camper arrived, a 10000/1000 model Equal-i-zer was in the camper.....
Once camper was finalized, sales person called me with date that it should be done and said I would hear from him again when he heard the offline date....never heard from him, unless I called! 1 week before my scheduled delivery, I had heard nothing from anybody for 2 weeks so I called, to find out that my salesman was no longer employed there...
As you might imagine, nobody I talked to after that was real interested in helping me, they had made no commission off of me so I was totally ignored. I had to call and talk to the manager and get very PO'd at him over the phone before I got any help with the scheduling of the delivery, and after it arrived in trying to get help with the Equal-I-zer that was the wrong size.

Very frustrating at the time, now I look back and just shake my head and mumble something about the things I do to save a buck or two.....

I would do it again, with a lot better understanding of how it goes now.
I would not hesitate to go with either one.
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Old 12-06-2010, 08:49 AM   #16
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Thats unfortunate that you had that experience. Maybe that why your salesman has moved on. We purchased our Sabre about 3 Weeks ago from Kelly T. at RVW. I'm an Engineer so I evaluate everything down to the molecular level. For 2 years I was emailing or calling him every month or so to price out different units and asking questions he had to go back to the manufacturer for answers and he didn't miss a beat. Toward the end, when I asked for the bid price on a spec'd unit I thought he was going to tell me I was more trouble than the sale was worth. When I'm spending more than twice what my first house cost I'm going in with my eyes open.
I requested that I be copied with the "build order" to insure there was no loss in communication there. The channel between me and the financial and customer service people has been open and performing well. So far so good. As this order progresses I will keep posting.
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Old 12-23-2010, 07:56 PM   #17
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I purchased an 8313SS Rockwood from RVW on 15 Dec 2010, and the sale went smooth. Price was about $3500 less then my semi-local (100 miles away) dealer quoted me.
When I picked it up, and they did about a 2 hour walk around with me. Additionally after we hooked it up, my trailer brakes were not working. They took the time to troubleshoot and fix my truck. We found that the plug on my truck was fried. They replaced it and didn't charge me for the hour of labor.

The only thing I didn't like is that they pushed the extended warranty. I passed.
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Old 12-23-2010, 08:56 PM   #18
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tbiker99: When I bought my 2010 Rockwood 2604SS from RVDirect Forest River offered a second year warrenty for $150. But I had to apply within 10 days of purshase, I think. I thought it was worth the money.
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Old 12-23-2010, 09:15 PM   #19
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I got the second year for free. They said that FR is giving that away right now. But they were trying to sell me the 7 year plan.
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Old 12-24-2010, 12:22 PM   #20
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Great deal on that second year! Free is my favorite price.
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