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Old 09-12-2016, 09:13 PM   #31
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I use the Direct receiver that I have at home. When I had Dish I had to talk to customer service a lot but now I never have any need to call customer service now.


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I use the DISH receiver that I have at home. I never have any need to call DIRECT customer service.
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Old 09-12-2016, 09:23 PM   #32
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I use the DISH receiver that I have at home. I never have any need to call DIRECT customer service.
We do the same thing. BUT, if you are more than 150 to 200 miles from home and want to watch local channels (the big 4 networks) you have to call them to switch the zip code to get that areas locals. If you are in a metro area you can sometimes get the big 4 over the air, but it's a pain to switch back and forth. Now why they don't let you change the service address for locals and reset the connection from their webpages I don't understand.
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Old 09-12-2016, 09:26 PM   #33
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We do the same thing. BUT, if you are more than 150 to 200 miles from home and want to watch local channels (the big 4 networks) you have to call them to switch the zip code to get that areas locals. If you are in a metro area you can sometimes get the big 4 over the air, but it's a pain to switch back and forth. Now why they don't let you change the service address for locals and reset the connection from their webpages I don't understand.
My guess is that all local channels come on a 'spot beam', which is not the same transponder all the time.

Just a guess.
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