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Old 04-10-2013, 07:37 AM   #1
Camping Crazy
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Join Date: Mar 2013
Location: Macomb Michigan
Posts: 18
Tell us about your dealer.

I have found most people don't hesitate to complain when they have a bad experience, but rarely compliment when they have a good one.
I purchased my Columbus 325RL from Hunter Freeman at All Seasons RV in Muskegon Michigan in January of this year. The entire process was done by phone and email as they are about 250 miles from my house, and Hunter made the whole thing easy and seamless. When I arrived early on a Friday morning they were completely ready for me. They pulled my truck in one side of the building to do the hitch installation and my new Columbus was inside and ready for the PDI. They spent about three hours with me going over the unit and answered every question, which were many. The service tech was outstanding. I noticed a small tear in the seal of the outside kitchen, not only did he repair it right then he also ordered me a new one and had it sent to my house, and it arrived three days later. I would highly recommend All Seasons RV and Hunter Freeman to anyone looking to buy a new RV. They sell and ship RV'S to just about anywhere in the US and Canada. By the way I also got the best price I was able to find and the unit that I wanted, I did not have to settle for something that was close. Rated 10+.

Brian & Kathy
2012 GMC Sierra 2500HD
6L Gas 4x4
2013 Columbus 325RL

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Old 04-10-2013, 08:23 AM   #2
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Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,201
You are right people don't lay out compliments often enough. We have an excellent dealer just a few miles down the road up the hill round the corner and two more miles, we have purchased four new trailers from them over the years and although we have looked elsewhere we still end up back to where trust and good service is always available.
Can-Am RV Centre 6068 Colonel Talbot Road, London, ON
They are also experts on hitches and you can read Andy Thomson's column in RV Lifestyle magazine.

"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
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Old 04-10-2013, 08:42 AM   #3
Love My Sunseeker
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Join Date: Dec 2007
Location: Pacific Northwest
Posts: 788
If you need a repair and you are near Chehalis, WA, Uhlman RV is good! I have been to them four times and I was only charged for ONE of the repairs. The other three they didn't charge me for. Let's see, the first one was my tank heaters came unattached, it was Christmas Eve, they were the only ones open, and they re-attached my tank heaters and didn't charge. Second one was a water drip in my bathroom, they did a small fix and didn't charge. I can't remember the third one. The one I was charged for was a warranty, and it went fine. Oh yeah. They also have a great RV parts and supplies section. If you end up getting a "freebie" from them, at least buy something from their RV supplies section. That is what I did.

Oh, when I purchased my new Sunseeker 6 months ago, I tried to give them the sale as a "thank you," but they only deal with USED Forest River RV's, not new ones. But, one of their sales people put me in touch with another dealer that I was able to order my RV from.
JJ only, my cat went to Rainbow Bridge July 2015

I love my Sunseeker, when I'm on a trip I don't wanna go home!!!"

Total days camping each year: AS MUCH AS POSSIBLE!
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Old 04-10-2013, 09:01 AM   #4
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Join Date: Feb 2012
Location: Wisconsin
Posts: 8,150
We purchased our Sabre in sig from Freedom RV in Slinger WI. We also bought our previous Jayco TT from them. Excellent Dealership! Very friendly, knowledgable and helpful staff. No pressure at all. Gary's main concern is that you're a happy and satisfied customer. When we did PDI on the Sabre the service tech knew we had a camper before (he did the PDI on our Jayco) but said he was going to go through everything in detail anyway because that's the way he does it. Gave us his business card and said to call him anytime with questions or concerns. There was no construction dust/debris anywhere. Even the ceiling light lenses were clean.

When they delivered our Sabre to our seasonal site they backed it into our site trying to keep it parallel with our existing deck. The driver did a great job but he wasn't satisfied because he thought the front was about an inch closer to the deck than the back. I told him it really didn't bother me, it's only an inch. Nope, it bothered him so he got it right. They helped level and hook up everything before they left. And yes I did give them a tip, they certainly deserved it. I have recommended Freedom RV to several people and wouldn't hesitate buying from them again.
2013 Palomino Sabre 34REQS-6

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Old 04-10-2013, 09:33 AM   #5
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Join Date: Sep 2009
Location: Lexington, NC
Posts: 1,391
We just this week bought our second Surveyor from Country Roads RV in Lexington, NC. We are so lucky to have them just 23 miles from our home. They carry a big inventory of Forest River products, and they just recently opened a fabulous new service center with a full-time parts department guy.

These folks have always treated us right, from the sales process through service. We've gotten fair prices, and the service has been fabulous. Several times the service guys have talked us through a problem over the phone. They have also accommodated us by allowing us to stop by the service department on the way out of town to get a small repair issue corrected while we waited. They also have Saturday morning service hours.

I have to assume all of their customers are treated like this because we haven't really spent mega-bucks with them the way we would have with a fifth wheel or motor home. I think it says something when a customer gets first-class treatment, even when he buys a moderately priced item. I know that kind of business will keep me coming back.
2013 Surveyor SP220
2010 Silverado LT 5.3 V8

The world is a great book, of which those who never stir from home
read only a page. - St. Augustine
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Old 04-11-2013, 03:32 PM   #6
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Join Date: Jul 2011
Location: Ontario, Canada
Posts: 201
I bought our first pop up at Campkins RV north of Whitby Ontario. I traded it in and bought a Wildcat Sterling Touring package from them.

The service was great with both units and they fixed up any small factory issues no questions asked. Campkins' staff is always accommodating and ready to answer your questions.

The pricing is always fair and they are not going to ask you what you want to pay. They post the prices on the web site. I would not hesitate to recommend them to anyone looking. You can go and wander the lot and get help or not as you wish.

2004 Ford F550 6l Lariat SuperCrew, Fontaine Bed,
Link Systems Air Ride
2011 Sterling 32RL with Michelin XPS tires
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Old 04-11-2013, 03:53 PM   #7
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Join Date: Sep 2012
Location: South, La. AKA Cajun Country
Posts: 254
Can't say anything good about my local dealer here in South La, but I can say good things about Ricky's RV Repair in Sevierville, TN. Me and the wife were on our honeymoon last October and our bathroom vent cover was broken and had quite the hole in it. We were staying at Two Rivers RV Resort (very nice by the way) and they recommended Rickys. I called them and gave them my camper info, he said he would check if they had the cover and call me back. He called back within 30 minutes and said he had one but already sent out his road guys so he had no one to send out before the afternoon. He told me there was rain in the forecast and he said he would talk to his manager and see if he could pull a shop hand to send to us to make the repair. Within an hour they were there with a ladder(my 5'er does not have one)and swapped out the vent cover. Friendly, professional and fast service is what we experienced form Ricky's RV Repair in Sevierville.
2011 Puma Unleashed 365 QLB
2006 GMC HD Sierra SLT quad cab 4x4 6.6L LBZ Allison tranny
2008 Arctic Cat Prowler 650 H1
2006 Polaris H.O. 500EFI Sportsman
1996 Harley Davidson Heritage Softail
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Old 04-11-2013, 04:59 PM   #8
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Join Date: Aug 2009
Location: Northern Colorado
Posts: 508
I have nothing but good to say about The Great Outdoors RV in Evans, CO. Have bought three units from them now and had all of them serviced there. The do a great deal on the purchase and their service has been great.
Pull-Rite 16K Super 5th
2014 Rockwood Signature Ultra-Lite 8289WS
2011 Chevy 2500HD - DuraMax (Just over 5000 miles now!)
Nights camped in 2014 - 21
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Old 04-11-2013, 05:32 PM   #9
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Join Date: Jul 2012
Posts: 1,258
We bought our Flagstaff fifth wheel from Coates RV, just north of Minneapolis. We live about 450 miles north of them, in Canada, and they were simply awesome to deal with. Everything up to the date of pickup went super smooth, and they provided all of the information we needed for a flawless transaction. And they were just as cheap as the wholesalers.
When we showed up a day early, the sales manager stayed after closing so we could hand off the $28,000 in cash we had brought to pay for the camper. We returned the next morning, had our PDI, and on our way home in two hours.
I would recommend them for anyone within a day's drive of Minneapolis.
Check out their website, you will be impressed.
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Old 04-11-2013, 05:44 PM   #10
Trailer Trash
Join Date: Aug 2012
Location: MN
Posts: 608
There are PLENTY of good, bad and neutral reviews of dealers here. Start reading! Dealer Reviews - Forest River Forums

Word to the wise - if the dealer you are thinking of buying from does not have good reviews in this section, you may want to find a different dealer. OR at minimum, at least ask the members here 1st!

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