I liked the slideshow from your dealer also. I noticed that the power awning picture did not show the tilt mod that A&E has provided to the dealers. Does yours have the tilt? If not ask your dealer. As for that broken bracket, since your so far from the dealer try and call Forest River, maybe if you email the picture they well send you another bracket. Looks like an easy self fix.
Mike and Donna
South Central Pennsylvania
2005 Chevy Silverado 2500 HD (gas)
2009 Flagstaff 831FKBSS
(Since June 3, 2008)