Originally Posted by rracer5
As someone who has worked in the body repair business and been around auto repair in general for almost 40 years there are a few things you should make sure are thoroughly checked and MEASURED!! (Pictures would help)
1- You mentioned the the impact was to the hitch and ball. Since the hitch is bolted/welded directly to the frame, the frame took a tremendous hit.
2- You mentioned that the bumper was uneven and shifted to one side along with the bedliner. This may mean that the frame was also shifted to one side and may also be "diamonded". Meaning that the frame rail on the side that took the most impact may have shifted forward along the entire length of the truck. One way to visually check this is to look at the alignment of the FRONT bumper. Check for gaps and sags of the front bumper and facias that are larger or smaller on one side compared to the other. If this is the case and not properly repaired then the rear end and front suspension will never be in proper alighnment. The "frame" portion of the estimate should be "left open" by the body repair shop until they can properly measure and check for frame damage and work with your insurance company to cover the cost of repairing the previously hidden damege or end up "totaling the truck depending on the extent of frame damage.
Hope I didn't add to your worries and wish you well in your recovery.
Your post is right on with what is being done at the auto body shop. The only thing I wasn't aware of was the part relating to the front bumper. I will be sure to get that check out as well. Thanks for explaining it so I understand.
One of my concerns was that it wouldn't be inspected properly and I made sure that Allstate knew what I was insisting on and why. The shop I selected included this inspection from the start and explained why it was necessary. I was happy to find out this shop was on the list and shouldn't have any problems with Allstate.
The Progressive guy said he isn't aware of any data relating to an impact on the hitch being stronger. I came across an alert by the National Safety Commission that has determined even a low impact (10 mph or less) the impact on the hitch is 2.5 x the force.
I got a copy of the letter Progressive sent the other driver (Progressive customer) stating that she was 100% at fault. The only reason I was able to get it is that Progressive's right hand does not know what Progressive's left hand is doing.
Single women can often be seen as a easy push over because there's no angry husband involved but that's another topic.
I will post an update when I find out more.
Thanks to everyone for the words of support!
Great choice for "Living within my means" and camping for one...
2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West