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Old 05-07-2014, 12:33 PM   #1
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What is up with campgrounds that don't do online reservations?

Why is it so hard to make campground reservations? I have been able to make online reservations most everywhere so far, but while booking my week vacation in July, only 1 of the 5 campgrounds could be booked online. So I played a game of call and nobody answer, call back and get voice mail, etc. Then some of them have trouble understanding me so I am not super confident in any of those reservations being correct. In this day and age, everyone should have online reservation systems.

Ok, I am done venting now.
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Old 05-07-2014, 12:40 PM   #2
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I agree, some I don't even get confirmations. My only saving grace is my deposit.
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Old 05-07-2014, 12:45 PM   #3
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I agree, in this day and age all campgrounds should take reservations on-line. If a campground doesn't do on-line reservations how would a person know if there were any sites available before heading out. Only way of knowing if the reservations you did make are correct is if they send a confirmation thru snail mail. I know the campground where we're seasonal fills out a paper form while talking to the person on the phone, then repeats it back to insure accuracy. Only then is the info entered into the computer and a confirmation is sent.
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Old 05-07-2014, 03:54 PM   #4
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Comes down to money. A simple website is inexpensive, a website with online reservation that would then feed the information back to the owners system or calendar costs more. Some of these campgrounds just do not have the money to pay someone tech savvy enough to develop one and since I have priced this out for my aunt, other solutions are not cost affective unless your in the hundreds of reservations per month level.
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Old 05-07-2014, 04:24 PM   #5
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Also, many campgrounds are owned by people that simply haven't embraced technology and have no interest to. My favorite CG has a Facebook page run by their granddaughter. That's it.

If they're still making enough money their way, they'll never switch.
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Old 05-07-2014, 04:47 PM   #6
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It's funny because all of out state parks around here have it setup so you can pick dates and specific sites. Really nice. I hate not knowing what in getting.
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Old 05-07-2014, 05:42 PM   #7
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Quote:
Originally Posted by Todouble View Post
It's funny because all of out state parks around here have it setup so you can pick dates and specific sites. Really nice. I hate not knowing what in getting.
Virginia State Parks will let you reserve a site but not a specific site............ Our near by park has mostly small sites so it is still first come first serve........... But you have a site even though you may not fit. (Unless they changed it over the winter)


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Old 05-07-2014, 05:50 PM   #8
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I too feel your frustration. One trip we were headed to a park several hours away. We had called in advance and were told they didn't do reservations. Upon arrival we were instructed to pick any site that was empty. We found a great site and went back to the office to settle up. At which point we were told the site we had picked was not available. I inquired as to why since the park didn't offer reservations and it was currently empty. I was told "The future occupant, arriving later that day had paid in advance for the site." Trying to convince the gentleman working the counter the definition of a reservation was a futile exercise. So, after calming down and finding another site we settled in. However, I will not return to that park until they begin to offer reservations.
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Old 05-07-2014, 05:50 PM   #9
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Virginia State Parks will let you reserve a site but not a specific site............ Our near by park has mostly small sites so it is still first come first serve........... But you have a site even though you may not fit. (Unless they changed it over the winter)


I have experienced this as well. Not to mention that they rely on snail mail for confirmations.
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Old 05-07-2014, 08:30 PM   #10
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I've never had a problem talking to a live person in making a reservation, in fact I prefer it. In most cases they can answer questions that I may have where a computer couldn't. I usually am able to get a confirmation by email or snailmail.
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