Work and Play 30 WRS-Time to Vent
I recently bought a previously owned 2013 Forest River Work and Play 30 WRS. It was seven months old when I bought it and it had a few issues that I thought would be covered under warranty. I never thought about checking into this before signing on the dotted line. My bad, because Work and Play offered no help. Dewayne (aka Mr. Personality) at W&P told me the warranty would only be honored if I was the original owner. Hey Forest River, you guys ever heard of "Good Will?" This is my third RV and I've never heard this before. Evidently several RV companies have the same policy, so buyer beware.
No big deal, I'm just disappointed that a company like Forest River will not stand behind their product for ONE YEAR!! A huge thanks to Ultra Fab Products though, they replaced the bad electric jack, no questions asked.
I've had issues with the Dometic refrigerator and the A/C. The fridge has blown two resistors (recall item) and the A/C board (??) went out. Of course, fixed at my expense. I really like the RV, I just think their customer service sucks.
Ok, I feel better now.
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