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01-23-2017, 06:19 PM
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#201
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Senior Member
Join Date: Apr 2015
Posts: 621
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Steinbach Holiday Rv, Manitoba -Absolutely
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04 Ram 3500
07 Ram 3500 X2
10 Ram 3500 Laramie
2011 Puma 295kbh
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01-25-2017, 09:43 AM
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#202
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Senior Member
Join Date: Jul 2013
Location: Phoenix
Posts: 293
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RV Supercenter in Temecula, CA. Absolutely.
Easy going, no pressure, great sale, corrected all issues found during our PDI and were completely honest.
Even stored my 340RK on their lot for over a month at no cost while I was transitioning from one employer to the next.
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Alan
2012 Ram 3500 DRW Crew Cab, 6.7 HO Cummins
2014 Columbus M-340RK
'69 Chevy C-10, 396BB
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01-25-2017, 09:47 AM
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#203
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Senior Member
Join Date: Mar 2016
Posts: 175
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Pontiac RV. I would definately go back. Ive had it back there 3 time for different warrently work and they had it back to me within 5-7 days every time. Totally different story with Collier RV in Rockford IL. Wouldnt go back there if they paid me.
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Mike
2015 Georgetown 351DS
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01-25-2017, 10:55 AM
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#204
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Senior Member
Join Date: Aug 2015
Posts: 188
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Definitely not, we had our FW back to our dealer after camping a couple of months for some minor warranty work. One of the things we asked to have fixed was screws coming loose on our kitchen table and when they "fixed" it they used longer screws and when they closed the slide the screws gouged the floor. They had the camper for a month that time. We were unaware the floor was damaged until we got it home getting ready for a trip.
Another time we took the camper back to dealer for minor body repair and more warranty work. They had it for four months this time. They did make the floor repair look better than it did before. They did not do all the work we requested I guess four months is not long enough to fix weather strip around a window from coming loose the slide is extended. We have a plastic cover over kingpin that would make contact with top of truck bed that would gouge the plastic protector. They didn't do that. Again four months must not have been enough time.
The top of our cap so the repainted where it was fading. It looks ok but I did notice a small paint run but decided it will do. We were leaving for Florida in a week. When we got it home I started to trim the plastic cover over the kingpin and noticed there was scratches on our cap. The location of the scratches must be from a ladder. Most likely when the top of the cap was painted.
The staff at the dealership are great but have absolutely no confidence or trust in the service department. Unfortunately we bought into a seven year warranty when we bought our camper so we are stuck with them another 5.5 years.
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01-25-2017, 09:06 PM
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#205
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Senior Member
Join Date: Jan 2016
Location: Outside StL
Posts: 208
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Quote:
Originally Posted by Gohawks
Pontiac RV. I would definately go back.
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We didn't buy from Pontiac, but we drove up (from St Louis) to look at a couple of trailers they had on the lot. Very positive, relaxed visit. Even after we made it clear to the salesman we didn't like any of the 3 different brands we looked at. After the 3rd trailer was a "no", we sat in the trailer for a half hour talking about RV shows and why they did or didn't go to the various shows in the market.
I felt bad for not buying something from him.
j
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2016 Coachmen Chaparral 390QSMB
2011 F350- CC, DRW, LB, PSD
2016 nights camped: 40
2017 nights camped: 16
2017 nights reserved: 30
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01-26-2017, 05:45 PM
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#206
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Member
Join Date: Apr 2014
Location: Louisiana
Posts: 81
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Would buy from Berryland again. Good service.
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01-26-2017, 10:53 PM
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#207
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Senior Member
Join Date: Jul 2016
Location: BV VA
Posts: 283
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R.B Taylor and Son's
Lynchburg, VA.
I'd buy again. My wife and I traveled a good part of Virginia before we agreed on a particular camper. The only cherokee dealers in the state were them and a dealer on the east coast. I went local and their service has been phenomenal. They answer emails within hours. They may be slightly higher than the larger dealers, but the service sure makes up for it.
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2017 Cherokee Grey Wolf Limited 26BH
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01-27-2017, 08:21 AM
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#208
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Senior Member
Join Date: Feb 2016
Location: Raleigh
Posts: 353
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Bill Plemmons RV World-
Raleigh NC
Yes, We would buy from them again..
Knowing that it is buyer beware on used units and to be fully aware that the service guys may not know that particular unit.
Can't speak to their service shop, I have a guy I call on in Sanford NC
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2013 Flagstaff 27RLWS - Chloe'
2019 Ford F-250
NC
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01-27-2017, 10:43 AM
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#209
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Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
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Quote:
Originally Posted by Pinn
Bill Plemmons RV World-
Raleigh NC
Yes, We would buy from them again..
Knowing that it is buyer beware on used units and to be fully aware that the service guys may not know that particular unit.
Can't speak to their service shop, I have a guy I call on in Sanford NC
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I know a sales lady , Lisa I think is her name is. She did work for Sandhills RV but it went out of business. A great person that Bill got, she sold me a camper and sold my son one.
Sent from my iPhone using Forest River Forums
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01-27-2017, 01:02 PM
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#210
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Senior Member
Join Date: May 2015
Location: Central Oklahoma
Posts: 339
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We just did buy from ours again. RV General Store, Newcastle, OK. Traded in our 2015 Coachman Freedom Express 28RBS for 2015 Thor Windsport 27K. We have dealt with them since they opened in 1982.
Frank
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Frank & Brenda
Thor Windsport 27K TST 507 Tire Monitors
2012 Jeep Liberty Limited Jet 4X4, Hopkins TOWD light wiring, Blue Ox baseplate W/Ready Brute Hercules tow bar and Ready brakes
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01-27-2017, 07:40 PM
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#211
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Senior Member
Join Date: Jan 2012
Location: Upstate NY
Posts: 367
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Ruff's RV - Euclid Ohio. YES!
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2013 Rockwood Mini-Lite 2306
2011 Ram 2500HD Hemi
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01-27-2017, 08:03 PM
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#212
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Junior Member
Join Date: Nov 2016
Posts: 24
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Lewis RV Dayton Ohio ,never go back there again they won't do any warranty work after you buy the RV they don't know you anymore
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01-27-2017, 08:36 PM
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#213
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Member
Join Date: Jun 2014
Location: Lethbridge Alberta
Posts: 30
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Yes, Prairie Sky RV, Coaldale, Alberta, Canada -- excellent service,honest reliable people!
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2014 Flagstaff 27RLWS
Planned 10 year cottage (no Truck)
Prairie Sky Rv, Coaldale, Alberta
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02-07-2017, 04:58 PM
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#214
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Senior Member
Join Date: May 2016
Location: Farmer
Posts: 4,988
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Quote:
Originally Posted by mjones12
Yes, Country Roads RV in Lexington, NC, because of their great service department which works happily on any brand.
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(YES) for me to Country Roads RV Center in Lexington, NC.
"Where life's a little slower and prices are a lot lower" [emoji2]
__________________
2016 Coachmen Apex 250RLS Ultra Light 2023 Ram 2500 Big Horn Sport 3.73
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02-07-2017, 05:03 PM
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#215
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Senior Member
Join Date: Apr 2013
Location: Idaho
Posts: 2,058
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NO-Roberts Sales Denver
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Trailer: Lifted 228BH, heavy duty springs and Yokohama tires DELAMINATED ROOF
TV: 2016 GMC Sierra Z71 4x4 CC, SLT
Spare TV: Two Alaskan Malamutes
Living somewhere in ID; previously lived in Moab UT; previous to that, don't ask!
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02-07-2017, 06:03 PM
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#216
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Member
Join Date: Feb 2015
Location: Longwood
Posts: 61
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OrlandoRV
Never
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06-07-2017, 07:46 PM
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#217
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Member
Join Date: Jun 2017
Location: Springbor, OH
Posts: 99
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Dave Arbogast in Troy, OH.....yes! We were first time buyers and the salesman, John was extremely helpful, informative, and low pressure. With no pressure at all we ended up up with a much more expensive and larger travel trailer than we started out looking at and we couldn't be happier. I really felt like we would have received the same treatment if we were buying the cheapest used camper on the lot or a top of the line Airstream.
Their service department is extremely busy but also very efficient and great to work with. I took our 312QBUD in for warranty work which I expected to take some time and they called me 3 hours after dropping it off to tell me it was done.
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2016 Ford F350 Lariat
2019 Sandpiper 372 LOK
2019 Puma 32RBFQ
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06-07-2017, 08:30 PM
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#218
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Senior Member
Join Date: Feb 2017
Location: SW Ohio
Posts: 1,694
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Another vote for Dave Arbogast, we ordered a Rockwood 8335bss from John, unfortunately Forest River was running way behind so when I found the Flagstaff version in stock I bought it. No problems canceling the order or getting deposit back. I would go back
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2024 Artic Fox 3018 5th Wheel
Grand Design 2800BH TT 2021 - for sale
Prior TT 2017 Flagstaff 831CLBSS Classic Ultra lite - SOLD 5/21
TV 2024 F350 DRW - on order
Prior TV 2017 F150 6.5' bed 3.5 Eco-boost Max tow 1800lbs payload
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06-07-2017, 08:50 PM
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#219
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Member
Join Date: Feb 2017
Posts: 67
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Gautiers Rv in Lafayette Louisiana, great people to deal with completely satisfied
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06-07-2017, 09:08 PM
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#220
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Senior Member
Join Date: Dec 2012
Location: Franklin County, MO
Posts: 2,652
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YES Bill Thomas RV Sales in Wentzville (St. Louis area) MO. In fact, we have purchased three units from them since 2012. Great folks to work with.
__________________
Mike and Yvonne
and Sophie, the little white dog
2017 Columbus 320RSC
2021 Chevy Silverado 3500HD DRW 4X4 Duramax
“It's not how old you are, it's how you are old.” ― Jules Renard
"It's not the years...it's the mileage." - Indiana Jones
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