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Old 03-12-2011, 07:57 AM   #31
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Here is the update....

Visually there is zero damage to the unit. I let the trailer stand out in our recent monsoon on Wednesday. There are no leaks other than where I let some bunk end material get caught in a seal.

I took a carpentar's square and crawled under the trailer to see if there were issues with frame that might be detected with the square. There are none that I can find.

I walked the roof...nothing there either.

I towed it myself about 20 miles and she tows great even without a wdh and sway control.

The dealer has been understanding here and shared my concerns. We talked about things back and forth. I will follow up Monday. I am willing to keep the camper and I willing to do so with some written assurrances from the dealer. I am working on this...

Bob, Tonya and the kids
11 Rockwood Roo 233S
08 Grady White Seafarer 228
08 Tundra 5.7 liter 4x4 crew cab TRD limited
08 Toyota limited 4 Runner Iforce V8 full time 4WD, tow package
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Old 03-12-2011, 08:05 AM   #32
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Excellent news. Glad to hear that the Roo appears sound and intact.

It'd be nice of the dealer to step up with some kind of assurance as well.

DW, 3 Kids and our Goldens

2012 Shamrock 233S
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Old 03-12-2011, 08:08 AM   #33
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Only you can decide which is the best way to handle the situation. I hope things work out for you. Whichever way this turns out, hopefully you and your family will be able to enjoy many happy camping trips.

Gary & Trish
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Old 03-12-2011, 08:08 AM   #34
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If I may make a suggestion for another check of your frame, with the TT setting on a flat level parking lot and the trailer as level as you can make it measure from the bottom of the main frame rails to the ground in all four corners. If your frame is racked this should show you any problem spots.
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Old 03-12-2011, 09:19 AM   #35
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Originally Posted by Smokyroo View Post
The dealer hired the delivery company, they use them all the time. I paid for the freight through the dealer. Unfortunately, as I asked about any pictures of any kind, nobody took them. The driver did not call the Sheriff or NC HWY patrol either. I can get the number to the tow truck company and the neighbors already said they will make a statement. I sent Tropical an email this evening and I did send pictures of the cracked interior panel yesterday too.

I am voting for a new unit myself....

This is the story of my life.......I seem to get a lot of lemmons and man do I know how to make lemmon aid real good now.... Sherdep, I may have beaten you on delivery..but in this case you are the real winner here...

My soon to be 10 year old son joked yesterday...he wondered if this camper would last as long as our previous one (he was in the accident last summer with the last one)....guess not....
I am not the real winner to be honest - I have some issues as well - gotta get another drop shank cause the tongue needs to be lowered a little more and found a noticable nick or two in the cabinet's which was pointed out at delivery but never documented - I emailed them about getting atleast one of the cabinets replaced because it is right in front and very noticable but havent gotten a response (Emailed two days ago) - a phone call will be next - I personally dont think I am asking too much but shame on me for taking delivery and not leaving it there until it was right.

I just saw this post - wow Bob sorry to hear that this has happened - I hope you get a resolution and it is a postive one which sounds like you are on to one.
For future use so no one forgets I would get notorized statements and tuck them away in case you need them later on down the road - not sure what the statue of limitations is but I would check into it to make sure if for some reason something does come up you have documentation.

also measure the width between the frame rails for the front and back - that will also tell you if it is tweaked as well.
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Old 03-12-2011, 12:08 PM   #36
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I think this should serve as a lesson for anyone considering getting a camper delivered. It is just human nature to feel sorry for the delivery guy, as he just spent a long day or more hauling your unit across the country. But it is YOUR unit, and you are the one who paid his fee to deliver it. Even the dealer I bought mine from said they get lots of damaged campers in, as the delivery guys just are not as careful with them as the owner would be.
So despite the urge to see the delivery guy on his way, go over the camper with a fine-toothed comb, and question every tiny flaw, either factory or delivery-related, and document them on the spot.
This isn't the world as we knew it 30 years ago, where people in general were honest. It is dog-eat-dog now, sadly.
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Old 05-21-2011, 04:59 PM   #37
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Hey Smokyroo, what's up here? What was the outcome?

Bob Mueller | Fulltiming family of 9 since Feb 2011
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