Yesterday TN Transport delivered my Roo to my house here in the Smoky Mountains of NC. The guy took a wrong turn and got "stuck" and had a tow truck get him out. My neighbors came and told me the rest of the story....
Turns out my brand new Roo went off the road, 4 feet off the steep enbankment where it gently rested against a tree.
The tongue of the camper was burried into the mud bank. According to my neighbors when the tow truck hooked to the rear frame of the camper they saw the camper flex. They said the guy asked for help in getting his Doge Dually out of the mud and bank that when they touched the brakes, the brake controller was set so high the brakes locked up. They also told me as the tow truck was getting the camper back on the road the wheels, really the tires on the wheel were really flexing over. The AC cover/cowling on the roof popped off too.
I noticed long after the delivery guy left we did have a crack in the panel below the fridge next to the light sockets. The event did occur during a steady rain and I did have water on the right side of the front bunk and the couch was damp too.
So, when I speak with Tropical tomorrow do I, A) demand a new camper, or B) state I want all this in a report of somekind and if I find leaks and damage that it will be covered?
I am so mad I could spit nails..the driver was not forth right about what had happened. Had I known I might have refused the camper yesterday.
Clearly, FR has nothing to do with this and it is really an issue with the delivery company and perhaps Tropical RV...