RVW delivered my Roo for far less than it would have cost me to hitch up the Big Unit and go get it myself.
I did the PDI in my driveway. Found one (what I thought) was a major issue. Seat back on couch was broken. Delivery driver noted on paperwork, then proceeded to look into the issue. Turns out the seat back is removable, and it was not inserted far enough to be snapped in place. He seated it fully, and wanted to know if I wanted to proceed with getting a new one. I said no, but he left notes on the paperwork to show that it was a pre-delivery issue in case I changed my mind. I apologized to the man for being extremely anal about checking out everything, and he was really cool and insisted that I take my time, and look everything over to my satisfaction. We sat at my dinette table and drank coffee while we went thru all the paperwork.
I would most certainly buy another RV over the phone. The savings and convenience was well worth the minor worry about how it was gonna be handled if it was not 100% ok.
on edit: One caveat to the delivery is that you can only 'refuse' delivery if there is damage to the outside, like if the driver clipped a corner, or rubbed up against something. Other than that, you will forfeit your delivery fee if you refuse delivery because the microwave don't work. Again, with me, not an issue as long as everything is documented for warranty replacement.
FROG Member MO-0008-571 Since 2012
Nights camped 2016 -9
Nights Reserved 077121212125 ..........
My Project Blog: http://cowracer.blogspot.com/