I just got off the phone with XM Radio account services, they turned off my radio over a passed due amount
, on a radio that is paid up until July 2011. 2 "YO Zippies" later the rep sent me to her supervisor, who after looking at the account and a lot of heavy breathing into her headset found a billing error in my favor, and they now owe me money
Ok, here is where it gets good, they wanted to charge me to reactivate the radio, with the credit on my account after fixing the billing error, I still owed them $1.60 for a reactivation charge and I would have to pay that before they would reactivate the radio
A hour later I have the radio working (I hope) at least for now, just watch your account with these people the "computers are making errors", I guess they don't understand a computer only does what a human tells them what to do. "data in, data out".
Just a rant.