Reply
 
Thread Tools Display Modes
Old 08-29-2014, 12:02 PM   #1
Senior Member
 
jkaspar20's Avatar
 
Join Date: Sep 2013
Location: Palestine, Texas
Posts: 147
Trailer recall

Has anyone had Forest River take your rig back to factory for repairs?
If so, How long did it take to get your rig back?
Did they communicate with you?
__________________

__________________
jkaspar20 is offline   Reply With Quote
Old 08-29-2014, 12:04 PM   #2
Phat Phrog Stunt Team
 
TURBS's Avatar
 
Join Date: Aug 2011
Location: Iowa
Posts: 34,337
What are they doing to it?

TURBS

"SABRE OWNERS UNITED"
__________________

__________________
TURBS is offline   Reply With Quote
Old 08-29-2014, 12:57 PM   #3
Senior Member
 
jkaspar20's Avatar
 
Join Date: Sep 2013
Location: Palestine, Texas
Posts: 147
In the past 18 months it has had water leak:
in shower- cracked sky light= replaced
in bedroom escape window=gap in corner molding=resealed
in living room= rubber seal pulled away from wall. re attached but has issues
in kitchen area between glide and ceiling=resealed roof
in door window= replaced
BUT the one it went back for is:
storage area on driver side. The RV dealership has resealed and replaced some of the gaskets. I have video of water dripping off aluminum beam , running across propane cover and to the floor.
Now the odd thing, There can be a heavy down pour and won't leak sometimes. then get a light shower and have a pool of water on floor.
The RV has worked on this issue to a great extent and it has them baffled.
__________________
jkaspar20 is offline   Reply With Quote
Old 08-29-2014, 01:02 PM   #4
Fulltime family RVer
 
ependydad's Avatar
 
Join Date: Nov 2011
Posts: 14,760
I've heard everything from 6-weeks to 4+ months.

In my case, communication wasn't great but I had some good sit down discussion with the warranty manager about it later (and hope they'll get better because of it). I did communicate directly with the manufacturer and basically left my dealer out of the loop (they were a big fat zero).
__________________
2012 Ram 3500 DRW/crew cab/long bed/4x4/4.10 gears pulling an early 2013 Sabre 36QBOK
Checkout my site for RVing tips, tricks, and info | My family and I have fulltimed since June 2015
ependydad is offline   Reply With Quote
Old 08-29-2014, 05:37 PM   #5
Senior Member
 
jkaspar20's Avatar
 
Join Date: Sep 2013
Location: Palestine, Texas
Posts: 147
Well, I got a call today. supposedly went into repair facility Aug. 27th.
Was told 3 to 4 weeks. definite wall replacement and any other defects they find. It left for repair facility on the 12th and this was the first communication I have received from Forest River. finally,
__________________
jkaspar20 is offline   Reply With Quote
Old 08-29-2014, 08:52 PM   #6
Senior Member
 
jtstromsburg's Avatar
 
Join Date: Jul 2011
Location: Stromsburg, Nebraska
Posts: 1,654
Quote:
Originally Posted by jkaspar20 View Post
Well, I got a call today. supposedly went into repair facility Aug. 27th.
Was told 3 to 4 weeks. definite wall replacement and any other defects they find. It left for repair facility on the 12th and this was the first communication I have received from Forest River. finally,
Mine (sabre) goes back this fall so I following this. Mine is for a slide wall crack. Hopefully all goes well and I lose no camping from it. Keep posting updates if you would.
__________________
Joel and Teresa
2016 Sabre 34TBOK
2006 GMC 3500 CC LB DRW 4X4
jtstromsburg is offline   Reply With Quote
Old 09-12-2014, 04:15 PM   #7
Senior Member
 
jkaspar20's Avatar
 
Join Date: Sep 2013
Location: Palestine, Texas
Posts: 147
Call a call from Forest River today,
Our Blue Ridge Trailer issues have been resolved and is going for final Quality Control check/ test before being shipped back to us. :-) We should (barring any further issues) have it back by the 19 of September
Forest River had it in repair facility for 12 working days
__________________
jkaspar20 is offline   Reply With Quote
Old 09-23-2014, 11:42 PM   #8
Senior Member
 
jkaspar20's Avatar
 
Join Date: Sep 2013
Location: Palestine, Texas
Posts: 147
Well, I got a call today. FR did QC on Monday. Looks like it will be on it's way back by Friday this week.
__________________
jkaspar20 is offline   Reply With Quote
Old 10-13-2014, 07:28 AM   #9
Senior Member
 
jkaspar20's Avatar
 
Join Date: Sep 2013
Location: Palestine, Texas
Posts: 147
Got it back on Oct 3rd. After replacing both walls and roof. It LEAKS even more now than ever. looks like a river running in the storage compartment. What a bummer, unit tied up for 3 months. FR tells me to take back to dealer to fix. I thought that was why it went back to factory. What a Forest!
A BIG letdown after all the hype
__________________
jkaspar20 is offline   Reply With Quote
Old 10-13-2014, 10:06 AM   #10
DDC
Senior Member
 
DDC's Avatar
 
Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,363
I think you need to go up the ladder with this one, how on earth did they fail so badly, I think you have everyone who buys an RV's nightmare hope you tell them to pick it up again and deliver it back when they know it is fixed.Good luck.
__________________

__________________
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
DDC is offline   Reply With Quote
Reply

Tags
recall, trailer

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:58 PM.