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Old 04-28-2015, 07:57 PM   #1
2015 solaire 147x
Join Date: Apr 2015
Location: new brunswick
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Brand new hybrid full of problems

We traded out pop up for a 2015 solaire 147x. The trailer is riddled with flaws. lights not working, speakers not working, bad sealant, multiple broken screws in the under side. took it back to the dealer a week ago and picked it up tonight to find water running down the wall around one of the windows. In total we found 25 problems upon delivery and now more issues. Im not to pleased with the quality of forest river products at the moment

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Old 04-28-2015, 08:06 PM   #2
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Hello crs,

The general quality of production has declined RV industry wide. I still prefer pop ups as they tend to be less complicated and employ more manual operation.

All you can do is fix the problems and head out camping to enjoy yourself.




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Old 04-29-2015, 02:35 AM   #3
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As was said, the entire RV industry suffers from poor and inconsistent quality control.
Even big expensive motorhome will have tons of issues.
Hopefully Palomino Pal will help you out.
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Old 04-29-2015, 08:01 AM   #4
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Unfortunately, this is the world we live in. They don't make them like they use to. Not just RV's but anything you buy. It really sucks and is very disappointing. The good thing is, I lived close to the dealer and in my first year, it was back and forth ALOT! Probably about 7-10 times for different issues and some issues were to fix issues that either didn't the first time, or it broke again. They knew who I was when I came in the door.

When I first got my Roo, it was riddled with issues. Many I fixed myself as they were small and tedious, but others I went back to the dealer for. None included leaking though. I would defiantly have the dealer fix those to get the damage on paper.

I absolutely hated the issues I had to deal with. I felt that it was poor manufacturing and poor customer service that these things were not taken care of during the walk through or even prior. But, to be honest, I would buy another. After reading on here the issues everyone has with a large number of different dealers, there's no way out but to not buy ..... That's not going to happen. I love camping. The only think it does do is make me smarter.

I bought my first pup from the same dealer I got my hybrid from. I had the same issue with having to take it back to the dealer to get it right. 7 years later, I was hoping for a little better experience, but to my surprise, It was not. Same issues, same dealer, different RV.

I plan on keeping this one a long time, but with time and trials, comes experience. I think I will be ready for a much more strict walk-through and setting expectations when buying my next RV.

It happened when moving forward to my new hybrid. I learned from the pup that having a better warranty was worth it. so, when I bought my hybrid, I got the 7 year extended warranty. It really was not that expensive considering the cost of the RV, just adding a few bucks, and I'm not afraid to use it.

I think it was oldcoot that told me, it was cheaper to rush these things through the line when building them and fixing issues later than it was to double check the work prior to delivery. Well, I will either get a good trailer, or they will loose their profit through warranty repairs. (I'm a little bitter about the lack of quality parts )

I would obviously take it back again. I'm not sure if it would help to contact forest river on this to see if they might help out in this situation. Might be a long shot.
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Old 04-29-2015, 08:19 AM   #5
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Sorry to hear your frustrations, I felt the same not to long ago myself with our new 5er. Sad part of our issues was that the dealer didn't fix a thing they said they did so I fixed it myself and won't return anything to them ever again.
Now that I have fixed all our issues we have been enjoying it a lot. I also had a small water leak but was able to fix it with roof sealant, the factory missed a spot on a seal at the back of ours.
The quality of workmanship industry wide has gone out the window and the dealers I have come across almost act like they don't care once you have signed on the dotted line. It makes no difference how little or how much your unit cost they all seem to act the same. If your handy it will be time well saved on your part to correct what you can. Even after you take it back to the dealer they act as if there is no hurry to take care of the issues just because you just bought from them. Check there work before you take it back home even if it means making them get a water hose out and leak checking it in front of you. Good luck with it.
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Old 04-29-2015, 08:40 AM   #6
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When we purchased our TT, we based the decision on the price and did not purchase local. The local dealer was arrogant and high priced and a little research indicated they provided very poor after sale service. My thought was if I saved $4000 on the unit, I could pay for a lot of out of pocket repairs if needed at a independent service facility where I had some control over the repair schedule. There are some good dealers out there and they are seeing return biz and referrals. If you are not lucky enough to have a good dealer, you need to figure that into your buying decision.

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Old 04-29-2015, 08:45 AM   #7
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I guess we were lucky. Picked up our Roo last Monday and so far only found problems with two of the drawers not closing flush. Dealer seemed to ahve done a thorough inspection before we arrived. We repeated it, and didn't find much. We are going camping this weekend so may find more issues, but so far I've been very pleased with the build quality.
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Old 04-29-2015, 12:02 PM   #8
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Absolutely correct and the savings in Canada before the $ went south of buying on price were enormous. In general dealer response is poor and not worth the money. I have these quality tales recounted to me on a daily basis when I am RV'ing in the winter.
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Old 04-29-2015, 12:26 PM   #9
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When we bought our Shamrock we paid about a grand more to buy local. So far quality of the unit has been great. Just very minor warranty issues. Was this because of exceptional build quality or a good dealer who corrected build deficiencies prior to delivery? End result is a satisfied customer.
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Old 04-29-2015, 01:38 PM   #10
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Originally Posted by jking46 View Post
When we bought our Shamrock we paid about a grand more to buy local. So far quality of the unit has been great. Just very minor warranty issues. Was this because of exceptional build quality or a good dealer who corrected build deficiencies prior to delivery? End result is a satisfied customer.
If it was only $1K and not nearly $10K then I would agree. I dont know where Canadian dealers get off with these price differences and then throw abysmal service into the mix in the Ottawa area and you have no incetive to buy locally. The only place that I've heard in my travels that prices are reasonable in Canada are in Saskatchewan that appears to have a competitive RV marketplace.

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