888-993-6688 is our forest river XLR south east rep. I too wold like to know i guess. What are these awning supports you speak of? would they help hold the awning down if it's windy ? Mine is there too. having a slide topper done, and debating about a roof-top DTV dish (but getting the feeling that is HUGE money).
I am glad i had them put in the 2nd battery ($160 or so installed with box?), doubt the 1 would have lasted very long this past weekend without starting the generator.
ok, foudn the awning tie down thing.