As far as picking her up on OH, I can tell you how it went with me.
I stayed in a town just east of them the night before in a nice motel. There are some west as well... probably 10 - 12 miles away. I had an appointment at a certain time with their rep, so I arrived early.
The rep had some trouble finding 'her', but soon they pulled 'her' around so we could do the PDI. Look at the dry weight and cargo capacity and make sure it is what you expected it to be.
After the PDI I went in with the closer to sign all the docs. Don't sign until you are happy with the unit and be very sure the application for title and the contract is correct, mine wasn't. I caught it and they corrected it.
I had already had the VIN and arranged for my insurance company to get a copy of proof to RVW. They couldn't find it right away, so I had them send it again.
For the PDI I had a check list. The young man handling the PDI was patient and helpful. What I asked for he delivered. Added water to the fresh tank, hooked up city water, hooked up shore power, bought gas from them (not the best price in town, but convenient); turned everything on and ran everything.
Crawled all over and looked under her, other than the roof, that they had just walked and inspected carefully. Opened everything and looked everywhere.
Since, I was going into Canada and visiting upper NY state and PA, etc. I should have bought the tongue jack extension or foot, that I have now. Since, I carried the Triumph, getting the tongue high enough was an issue. They helped with the initial loading, and it didn't present an issue as I traveled. I now carrying a jack stand in case range of the tongue jack isn't enough. You might have to raise it as far as it will go, support with the jack stand, run it back down, add boards, etc.
I actually installed the WDH myself, I knew the measurements, setup and adjustments, so it was no big deal. I am sure that saved me money and time.
I stayed at the state campground practically across the road from them for 2 days in case I found any issues, which I did not.
I had taken probably too many tools, and had a few misc. screws, which came in handy since on the first leg of the trip, the microwave nearly fell out of the cabinet. Really this was the only issue other than a couple of loose cabinet screws.
Roads after winter (when it ends) is really bad in that part of the world. NY had to be worse, but surprisingly bad all over. Just take your time and don't be in any hurry.
Make sure you have tools to tighten hitch parts and lug nuts. I brought a torgue wrench for the lugs.
I took a grease gun with high temp loaded and pumped until it showed red. You only have to pop off the plug on the wheel center cap. I did this at the first 50 mile check after warming up the bearings.
Check lug nuts at 50 miles and repeat every 100 after that. I was surprised that even up to 400 miles, how much they still turned. I think at 500 miles they were good, as they were at a 1000, then I checked once in the morning before hitting the road after that (most of the time).
I also checked bearing / brake and even tire temps. Harbor Freight has a temp gun for under $30, that seems to be good enough for this.
Something else a little odd and still happens, is that the bathroom and garage vents can open. If the open up and it rains hard things could get wet. Not so much while moving but after stopping. Just tighten a little more than normal and they should be OK.
If you plan to stay in it, make a list and check it twice.
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