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Old 01-20-2013, 09:13 AM   #1
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Heater has "Locked Out"

Our furnace did not kick in last night nor this morning. After looking at the brochures, it describes our problem. The blower comes on but it does not ignite. We turned turned the thermostats off, waited a moment and turned it back on. The blower kicks in, but it does not ignite, then turns off in 5 minutes. Paperwork called this being Locked Out. Has this happened to anyone, or can you tell us how to fix it. We have space heaters thank goodness, but I could use some advise! The gas works fine on the stove.
Thank you FRF friends!!
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Old 01-20-2013, 09:20 AM   #2
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Check your propane. I have had a "full tank" be "not full"

Did your regulator not switch over to your other tank?
Has the pigtail on the new tank stuck closed due to a buildup of oil?
Try swapping the tanks to check if it is the pigtail.
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Old 01-20-2013, 09:23 AM   #3
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Good morning Lou! The tank is full, as we just put it 2 days ago, but let me go switch to the other tank to see if it works....
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Old 01-20-2013, 09:31 AM   #4
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Also, turn the tank valve off, wait a few seconds, and turn it back on slowly.
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Old 01-20-2013, 09:34 AM   #5
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One tank may have had the safety device that shuts of the propane in a crash (built into the pigtail) shut off. Some pigtails are very sensitive.

Shut the tank completely off; wait 5 minutes and the SLOWLY crack the tank open. (Try to time your turn to take 5 seconds to open 1/4 turn). This should allow the propane to slowly pressurize the lines and not trigger the pigtail safety device.
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Old 01-20-2013, 09:40 AM   #6
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Quote:
Originally Posted by ttrost65 View Post
Also, turn the tank valve off, wait a few seconds, and turn it back on slowly.
X2 - we posted within minutes of each other.
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Old 01-20-2013, 09:43 AM   #7
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You can also turn on the stove and see if there is propane ....
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Old 01-20-2013, 09:46 AM   #8
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Quote:
Originally Posted by Goomph View Post
You can also turn on the stove and see if there is propane ....
Excellent point - Look for tall blue flames on 3 burners set to high. The furnace also needs to be turned OFF; then wait a minute; then turn back on to clear the "3 times no light" lockout.
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Old 01-20-2013, 09:50 AM   #9
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Quote:
Originally Posted by herk7769 View Post
X2 - we posted within minutes of each other.
I noticed that. This happens to me quite often.
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Old 01-20-2013, 09:51 AM   #10
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We tried again, switched to the second tank, as well as turning it on slowly. We can get gas to the stove still. You can hear the electric igniter trying to fire up. Something has caused it to be Locked Out per the pamphlet and says we have to take it to a dealer to repair if this happens. Great cause we are no where near a dealer. Paperwork doesn't say how this happens either.
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