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Old 06-12-2013, 09:13 AM   #11
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Originally Posted by Shejam28 View Post
Yea I got it in writing just burned me up when i find
Out that 3 weeks later nobody ordered anything yet
She is a Forest River rep
My advise.... Stay on top of it, stay calm.... Breath! It will get done, and you will be happy!! I know this how? We have a Georgetown xl 2014 and for a few small things that needed fixed we waited 5 weeks!! It still has to go back. But last weekend, we went out in it, had so much fun, we are going to use it for the next month and finish getting the work done. This is our first ever MH, I love it, I agree, QA should and could be much better!!

Lori frogs in Texas!
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Old 06-12-2013, 09:31 AM   #12
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I have more miles on my unit pulling it back and forth to the dealer them camping. You are not the only one with a bad taste from the factory... but our dealer is great ,I did buy a new trailer from them in 2011 and last year so I except a pretty good level of service from them. sorry about you problems
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Old 06-12-2013, 09:32 AM   #13
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Originally Posted by Shejam28 View Post
Yea I got it in writing just burned me up when i find
Out that 3 weeks later nobody ordered anything yet
She is a Forest River rep
Did she give you a card or something with her contact info? Could you PM Amber's name and contact information to me so I can look into this?
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Old 06-12-2013, 09:44 AM   #14
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Originally Posted by jevanb View Post
I have more miles on my unit pulling it back and forth to the dealer them camping. You are not the only one with a bad taste from the factory... but our dealer is great ,I did buy a new trailer from them in 2011 and last year so I except a pretty good level of service from them. sorry about you problems
We've had ours since first of April , about 9 weeks we've used the storage area about 2 weeks! We're paying extra for it to be covered, and it not there! The Dealer Ron Hoover, fired the last manager, now things are getting done, so I'm a happy camper!
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Old 06-18-2013, 06:08 PM   #15
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Shejam - please PM me the last 6 of your VIN and I will dig into your situation for you.
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Old 06-18-2013, 07:11 PM   #16
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I finally got my keys I'm told the 2 stools
And carpet kit will be sent (Monday) well
That came and went now they tell me there
Shopping dept. is so backed up they didn't
Get time to go over to the plant and pull the
Items. Nice huh!! We'll give them till thurs then
I'll take you up on your offer thanks.
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Old 06-28-2013, 01:11 AM   #17
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These people at Forest River are still jerking me around with sending my 2 bar stools and carpet kit for the garage. Does anyone have a contact number for a manager or someone higher in command? What a joke the rep and warranty dept keep blowing smoke. Every time I call they say its going out tomorrow and they will call me to confirm but it never happens.
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Old 06-28-2013, 01:51 AM   #18
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May I suggest that you contact "trailertrash78" via the PM system and see what he find out or do?

See post #15
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Old 06-28-2013, 02:07 AM   #19
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I did thanks
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Old 06-28-2013, 02:14 AM   #20
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Hopefully he will be of help. If I were in your shoes I would expect this matter to be taken care of properly & within a reasonable time frame too.

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