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Old 08-30-2015, 12:52 AM   #11
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We did the same thing.. tried to deal with the local dealer and they told me if I bought it out of state and not from them don't come back.... so I never will
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Old 08-30-2015, 10:22 AM   #12
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I believe any dealer must do warranty work, but don't have to prioritize you on their schedule if you didn't buy there. And once you're out of warranty, good luck.


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Old 08-30-2015, 03:49 PM   #13
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I believe any dealer must do warranty work, but don't have to prioritize you on their schedule if you didn't buy there. And once you're out of warranty, good luck.
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Respectfully, I don't think so, BHF.

My unit needed axles swapped under warranty (right after I got it home) the service manager at CW in Jax (Jacksonville) hemmed and hawed around for a day then said they didn't have the expertise. I know they had be taking units for repair to a small RV shop in their area. But the shop is huge with lifts, etc., for the largest MH out there.

Then, Dick Gore's main man told us, flat out, to take it back where you bought it.

FR (Diane) was aware of their refusal.

So, Camper's Inn in Jax took care of me then, plus when the AC bit the dust.

DG and CW is two places that I will never darken their doorways, much to their delight, I suppose. Why would a shop refuse to make money and turn away business? They bend over backwards for the MH elite...

...we simply didn't spend enough money to earn their respect. OK, I've put away the soapbox for now.
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Old 08-30-2015, 10:35 PM   #14
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Well, the fact that they hemmed and hawed suggests they knew they should do it. But again, they set the order for repair.


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Old 08-31-2015, 08:31 AM   #15
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Well, the fact that they hemmed and hawed suggests they knew they should do it. But again, they set the order for repair.

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BHF, I'm not sure what you mean by setting the order for repair. They had no intention of repairing the thing. The answer was don't bring it there. Whether it was incompetence or that there wasn't enough skin in the game, I don't know. Again, I say a dealer doesn't have to work on anything they don't want to.
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Old 08-31-2015, 09:02 AM   #16
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Picking up my 27HFS on Saturday

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BHF, I'm not sure what you mean by setting the order for repair. They had no intention of repairing the thing. The answer was don't bring it there. Whether it was incompetence or that there wasn't enough skin in the game, I don't know. Again, I say a dealer doesn't have to work on anything they don't want to.

WW, I don't know what FR's dealer agreement covers. I do know with Fords and Harleys any dealer is to do warranty work. Again, if you didn't buy it there, you may be at the end of the service line. I tend to be a little forceful in the face of dealer opposition. If I was told to go elsewhere, I would go into "SOB" mode.


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Old 08-31-2015, 04:35 PM   #17
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I don't... I go to another dealer willing to work. RV warranty work doesn't "work" like Ford or Harley. Those are two dealers that will never experience me in the buying mode.
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Old 08-31-2015, 11:32 PM   #18
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So I made the trip to Ohio on Friday 1014 miles, average 20.3 mpg in my truck without the trailer. Got to RV Wholesalers..Had a few issues that was corrected right away. When I left the camper is as best as could be without taking it out. I had about 4 minor issues, and Scott and his crew fixed everything on the spot. The 2015 Dodge Ram 1500 5.7 Hemi with the Blue Ox WDH pulled the trailer with NO SWAY or issues at all. I had plenty of power from the TV, and going up and down the inclines in the mountains was no problem for the vehicle. I used the cruise and put it in tow vehicle mode. I was able to maintain 65 mpg with plenty of power in reserve. I can tell you that going thru the mountains I only averaged 8.0 mpg, south of Atlanta it climbed to 12 mpg towing the camper. I am VERY happy with my purchase, dealer, and service so far. Been raining here in Tampa. I will post pics probably tomorrow. I already have a three day camping trip for this Friday - Sunday.... Thanks everyone for the advice. WolfWhistle, thanks for the advice..I used it, and all worked our well...TechBeckster
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Old 09-01-2015, 08:05 AM   #19
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Happy that the trip went well, TB. Your MPG is quite good. With all the rain we are getting, you should find any leaks if there are any
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Old 09-01-2015, 08:49 AM   #20
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Have a great time with it TB.


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