Recalls - Page 2

egladden · 08-21-2016, 01:48 PM

So what should I be looking for on my 425 to keep this from happening to mine or is it the nature of this system to break and it needs to be replaced by something different. I have the yellow parts that were installed by the factory.

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Homebrew · 08-22-2016, 04:47 PM

Just received a letter from Forest River regarding the recall for the bolts on the suspension .

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WolfWhistle · 08-22-2016, 05:35 PM

what I think happens is that when the person that bolts on the track adjusters, the front is not turned to the same as the backside which causes the bolt not to tighten properly and then comes loose (I think). I adjusted mine and it was tricky to get them both the same ... but I am an ametuer.
WW

egladden · 08-22-2016, 07:30 PM

So did I so I sent an email to see if I can get the parts to fix it no response yet.

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fishingokie · 08-22-2016, 10:22 PM

I'm guessing I got the odd one. Mine doesn't have the slot style hangers, just the single non-slotted hole. I assume they have more than one frame manufactures since mine was built Aug. 2013-well within the recall dates.

harleyrider03 · 08-23-2016, 03:16 PM

Received recall notice today. We have tandem axle set up. Going to check suspension.

Taranwanderer · 08-23-2016, 10:51 PM

X2, got my recall notice. Called my dealer about it--get this: the plan is to take it there, have the dealer tech look at it and take pictures, then they send the pics to FR and decide if it needs to be done or not. If yes, then they send the parts to the dealer. So the options are to either leave it there for some unspecified period of time waiting for parts, or bring it back a second time. Why in the lunatic f*#k wouldn't they just send a bunch of parts to the dealer to have on hand? Does FR enjoy inconveniencing their customers, or do they just not care now that they have our money? I'd like to know who at Forest River is compensating me for the time and the fuel to transport my rig around to the dealer for multiple trips... Do they think diesel fuel and my time grow on trees? I get its not the dealer's fault, but there's got to be a better way...?

Oaklevel · 08-24-2016, 04:56 AM

Its not that different for the big auto makers and the air bag recall in that you get the recall notice you wait, then you wait, you finally get notice parts are available, you then have to go in to the dealer, then the parts have to be ordered. Several weeks later the parts come in. But granted it does not take long for the installation after you set up the appointment and wait for it. Still had to drive 100 miles each time. The Ford and the Dodge only took a year each. The auto dealers did not get to have parts on had for the recall either......

HONDAMAN174 · 08-24-2016, 08:25 AM

The largest problem with safety recalls is they have to announce it as soon as they confirm it is a safety risk. The "fix" hasn't even been designed yet! So here come the 1,000 phone calls a day (not kidding) on how this is unacceptable and a huge inconvenience to them. We add their names to a large list of who needs what. Then when parts are in- "I just had my car serviced! Why didn't you do it then? Uh...didn't have your parts yet. Well, I will get it done at next oil change. Then we will give your parts to someone else until you come in." And then I get the phone call from manufacture of why cant I hold the part?!

And all those people that called when they saw the first news report, less than 20% have been in to get fixed.

Sigh- I feel better- thanks all!

2014 Evo 2850 "Woodstock"
2011 Toyota Tundra "Clifford"

harleyrider03 · 08-24-2016, 09:39 AM

If everything looks OK (Bolt seated properly and nut tight with threads showing) then they are not replacing even the bolts? If they are replacing the bolts they should at least have bolts and nuts in stock. I could see having to order parts if the bolt and nut came loose and damaged other parts.

jb4xx · 09-04-2016, 03:04 PM

Are these the bolts included on the recall? I have 2013 xlr 380 amp. The bolts holding the leaf springs have gap on each side. Is that normal? Or is it where they meet holding both sets of leaf hangers?

egladden · 09-04-2016, 03:37 PM

The recall is on the correct track system I think not the standard shackle setup.

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danny296 · 09-04-2016, 03:41 PM

That's. Not right did u get the recall?? The same bolt was loose on mine way before recall

danny296 · 09-04-2016, 03:43 PM

It's on all parts of this suspension system,,someone at the factory didn't do there job...I was at factory last week..

jb4xx · 09-04-2016, 04:43 PM

We received recall notice a couple weeks ago. I don't see on the recall anything about correct track or stock shackles. I don't want this beautiful 5th wheel damaged, it's our dream and might be our house in 6 years

jb4xx · 09-04-2016, 04:44 PM

I live in southern Indiana, would I it be best to take it to the factory? Or upgrade? What are the benefits of upgrades?

danny296 · 09-04-2016, 05:00 PM

We were in Indiana when we got the recall, so we called Xlr ,and made appointment . They were great. I asked for the mor/ryde system. They are using it now on all there units They had no problem doing it. -All done in 1 day. And they a bunch of other work..

graylock · 09-04-2016, 06:26 PM

Don't think for a minute this will be a quick fix! I sent FR & CW photos showing everything along with a couple of other issues in having. Got to CW,spent 30 min listening to the service tech tell me "we don't do that" or "we can't do that", before I said ok I have a business engagement that I have to get to. You and FR Get out I'll be back about 5. 20 minutes to 5 I show up campers world says Forest River didn't authorize anything for services they said they couldn't do it I got nothing done. Worst part is I liven in this thing Florida to Arkansas nobody cares.

northstar1960 · 09-04-2016, 06:34 PM

Quote:

Originally Posted by jb4xx

Are these the bolts included on the recall? I have 2013 xlr 380 amp. The bolts holding the leaf springs have gap on each side. Is that normal? Or is it where they meet holding both sets of leaf hangers?

This is major screw up at factory level . none of this should be happening
looks like the bolts in yours are the longer ones used for the correct track system . no there should be zero gaps . the lippert correct track system is a joke [ as is most of lippert stuff] and i wish my unit did not have them .
changing out the bolts is a simple thing to do i would not let anybody work on my unit after the stuff i've seen

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