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Old 08-27-2016, 09:10 AM   #1
Join Date: Oct 2015
Posts: 73
Thumbs up for Campers Inn, Mocksville, NC

Just wanted to recognize Campers Inn, Mocksville, NC for their great customer service. We didn't buy our TH from them (bought from Couch's), yet they were great about scheduling a service appointment for some warranty work we need. They were ready to take it in two weeks! We thanked them for offering to do it so quickly, but are going to wait until November. The parts & service staff there are so friendly and helpful.

Quite a difference from the new Campers Inn in Raleigh, NC. When I spoke to them about a service appointment, I got the "well you didn't buy from us and our customers come first, yada yada yada" run around. I realize the Raleigh CI is a new outfit that's just getting started, but they're not going to do well with that attitude. I told him never mind, that we would drive the extra hour to do all of our business with the Mocksville CI in the future - including the inevitable upgrade to a bigger TH sometime down the road
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