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10-15-2012, 05:02 PM
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#1
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Member
Join Date: Nov 2011
Posts: 34
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forest river
I have nothing but good things to say about forest river as a company. A couple of weeks ago I went to RV show in tacoma, wa. I talked to a come from the company, the same guy I had talked to a couple months before this show that let me ask a lot of questions about the shockwave toy hauler. He answered all my questions was very patient with me, even walked me outside to trailers that were out side. So this time when i saw him I told him that I had bought one and was nothing but happy with it, small problems no big deal. He asked me what kind of problems I had and if there was anything that he could do to help, I told him that I never got my sink cover from the dealer and they blue me off...I told him no big deal, he made a big deal about it, took my name address and here it is a little more than a week later and I have sink covers. No big deal to some but says a lot about the company I think. I know this is long and drawn out but hey its my thread I started...... 
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10-15-2012, 05:11 PM
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#2
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Senior Member
Join Date: Jul 2011
Posts: 1,367
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That's great customer service!
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10-15-2012, 06:00 PM
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#3
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Senior Member
Join Date: Jul 2012
Posts: 903
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I didn't have sink covers for my sand storm and my dealer said if it didn't come from the factory with them to them then it must not have them. I wish I could find someone like that to talk to.
__________________
2012 Sandstorm 203slc
2013 Toyota Tundra
Eqil-l-izer hitch,Prodigy P3
2014 Honda Pioneer 700-4
2004 Yamaha Grizzly 660
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10-15-2012, 06:56 PM
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#4
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Member
Join Date: Sep 2012
Location: Pennsylvania
Posts: 56
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I tried to call Forest River to talk to someone about customer service. I couldn't find a phone number. I wish they were easier to contact. 
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10-15-2012, 07:34 PM
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#5
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Ret E-9 Anchor-clanker
Join Date: Jul 2012
Location: Genoa, ILL
Posts: 1,476
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Doug Fought
Flagstaff / Rockwood Warranty
Division of Forest River Inc.
574-642-2640
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10-15-2012, 09:13 PM
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#6
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Junior Member
Join Date: Aug 2012
Posts: 28
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That's funny.... the pictures online of my Shockwave show sink covers, but mine didn't come with them either.... sounds like someone on the assembly line must have been sick that week....
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10-16-2012, 10:36 AM
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#7
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Member
Join Date: Nov 2011
Posts: 34
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Mine had them when I picked the trailer out
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12-03-2013, 07:05 PM
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#8
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Junior Member
Join Date: Aug 2011
Location: Pungo
Posts: 8
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Okay, I know this an old thread but I am flat out amazed that I am not the only one that did not receive their sink covers, even though they are listed as standard features. I called and complained about not receiving them (or a pillow top mattress for that matter) and was told by Forest River in CA that they did not make the sink covers any longer for the 5th wheels...BS.
I have a 2011 32SALX, which is supposed to be the luxury version and still it has no sink covers. I was actually told to go to home depot and find a cutting board of similar size and trim it to fit. Customer service at its finest.
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12-04-2013, 12:36 AM
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#9
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Junior Member
Join Date: Aug 2012
Posts: 28
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Quote:
Originally Posted by daddystoy
Okay, I know this an old thread but I am flat out amazed that I am not the only one that did not receive their sink covers, even though they are listed as standard features. I called and complained about not receiving them (or a pillow top mattress for that matter) and was told by Forest River in CA that they did not make the sink covers any longer for the 5th wheels...BS.
I have a 2011 32SALX, which is supposed to be the luxury version and still it has no sink covers. I was actually told to go to home depot and find a cutting board of similar size and trim it to fit. Customer service at its finest.
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I still don't have mine a year later.... Tried to find them at Camping World.... Tried calling Forest River.... just got tired of trying.
They are made out of the same material as the sinks themselves... wish we could find the sink manufacturer and just call them direct... I know Forest River doesn't make these.
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12-04-2013, 03:59 AM
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#10
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,960
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Quote:
Originally Posted by WR450rider
They are made out of the same material as the sinks themselves... wish we could find the sink manufacturer and just call them direct... I know Forest River doesn't make these.
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Have you tried Ebay:
RV Sink Cover | eBay
As far as a manufacturer, American Stonecast is one of the OEM's for Forest River. Their website is;
American Stonecast Products - Sink Covers
If you have a Lippert sink or similar, Camping World carries covers for them:
http://www.campingworld.com/search/i...p_sort_default
My kitchen sink did come with a cover, but it's just a thick piece of plastic really.
Hope this helps, or can get you pointed in the right direction.
__________________
 2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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12-04-2013, 09:49 AM
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#11
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Junior Member
Join Date: Aug 2012
Posts: 28
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Thanks for the links wmtire!
I will check my owners manual and bottom side of the sink to see if I can locate the manufacturer. I'm leaning towards the ones on Camping World's website (as long as they fit) since they come in the "Steel Gray" color of my sink. The ones at American Stonecast are only available in White or Cream.
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12-04-2013, 09:54 AM
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#12
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Senior Member
Join Date: Aug 2013
Posts: 7,916
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Quote:
Originally Posted by wmtire
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Dang....you are good wm.
__________________
2017 Puma 297RLSS
2005 Ram 2500 4X4 diesel SMOKER!!
I love puns, irony and tasteless jokes...
born in Texas.... live in Arkansas
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