A fair question to ask when taking an RV to the dealer on an appointment date is, "When do you expect to have the work completed."
My dealer makes appointments, like other dealers. They build the work order at the time the appointment is made and review it with me for adds/subtracts when I drop off my RV. Based upon what work is required, they tell me when the work will be completed. This completion date includes time allowed for ordering and receiving replacement parts.
So, when making the appointment:
1. Ask when the work will start
2. Ask when the work will be completed
3. Ask if the completion date includes warranty authorization and receipt of ordered parts
You may not like the answers, but at least you'll know.
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McCormickJim
2017 GT 31L5
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