Hey Mkccmc, depending on what awning you have you will have two answers. If you have the electric version then yes you have an issue and it needs to be looked at. The electric versions are preset at the factory to get the height you need to be able to clear the doors.
If you have a manual version, then it's a matter if you are sliding the awning arms up high enough and locking them in place to give you enough clearance. Let me know which version you have and hopefully we can be of more help