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Old 07-17-2016, 09:52 PM   #1
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2016 WA2916 Generator runs but no power. Please help!

Hi all,

I am new to the forum thing but I am at my wits end and I hoping someone can help.

My husband and I have a 2016 WA2916 Toy Hauler and the on board generator starts and runs but will not power anything. The issue started on day two of a 5 day Glamis dunes trip. Luckily we had an extra generator to get us by, as everything works fine while on shore power.

Once we got home we began trying to figure out what the issue may be and after checking all of the fuses, breakers, GFI's (nothing blown or tripped), and tracing the power from the generator, it appeared our issue was the automatic transfer switch. We bought an exact replacement WFCO WF-T30 auto transfer switch and installed it. Again, the generator fired right up and after about 20 seconds or so the microwave clock flashed on and it beeped like it was going to work! Sadly though, it immediately shut back off and I could hear the auto transfer switch click. We checked all of the breakers and fuses (still nothing tripped) and now nothing again, generator runs but no power to anything. 12volt battery power works fine, and everything still works while on shore power.

Does anyone have any idea what could be causing this? Could I really have just gotten a dud replacement auto transfer switch?
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Old 07-17-2016, 10:01 PM   #2
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Hollygirl,
What about Warranty? Dealer help?

Maybe the generator is fuel starved and doesn't run due to problems with this. Onan has service centres all over maybe a call to a local centre to get help.
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Old 07-17-2016, 10:12 PM   #3
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Hi B and B,


Thanks for quick response. We are a minimum of 5 hours from the nearest dealer, so we were attempting to troubleshoot and correct before making the long trip.


As for the generator being starved for fuel, it actually runs perfectly and we have traced the power all the way from the generator to the automatic transfer switch. The switch just doesn't seem to want to engage the relays.
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Old 07-17-2016, 11:28 PM   #4
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2016 WA2916 Generator runs but no power. Please help!

Hey there! Have you made sure you're 12v switch (red key) is turned on? Just a suggestion. If still not it let me dig some more for ya. I have the same identical unit.
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Old 07-17-2016, 11:41 PM   #5
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Hi. We are brand new Motorhome owners and are having similar problems. We turn generator on then turn on AC which runs for about 30 seconds. The response from the forum has been ""bad transfer switch"". Everything works great on shore power. We are really bummed as we just picked her up Friday.
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Old 07-17-2016, 11:51 PM   #6
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Hi PolarisGuy,

Thanks! ANY help and suggestions are much appreciated. We have tried it with 12v red switch off and it doesn't seem to make a difference.

The weird part, is after we installed the new ATS it seemed to work for just a second like I said, because the microwave flashed on and beeped and then shut off and then nothing again. Also, there is a green LED light on a circuit board inside the ATS box that, according to the diagram on the back plate, should be ON if it's operating normally and it's not lit at all. Seems weird that two ATS's in a row would be bad. Just don't know what to think. Thanks again! I hope you can dig up some info because I have striking out.
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Old 07-17-2016, 11:59 PM   #7
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Okay I know you said you checked breakers (and unfortunately my unit is in storage) but I "believe" the gennie has a breaker as well on it. Have you looked there as well? And of course.... I love helping when I can. It's funny cause when I was here on the couch with my wife and we were discussing your issue she said "check the 12v key lol" but you already did. I have seen this happen before so in sure we'll track it down.
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Old 07-18-2016, 12:09 AM   #8
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Lol...that's funny. Yup, I checked the red key. I feel like we've checked everything but I'm sure there's something we've missed. Hoping it's something simple.
Also, you're right there is a breaker on the gennie, we checked that also, it's good, not tripped and also tested with a volt meter.
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Old 07-18-2016, 07:11 AM   #9
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The WF-T30 is a pretty simple device. It will look for 120 volt on the generator leads and after a time delay, fire the relay to switch the load to the generator. When the voltage on the generator disappears, it will disengage the relay and it drops back to shore power which is its un-energized state.

When you started the generator with the new switch it did engage and then promptly dropped out again..right. The LED seems to indicate that there is generator power or that it has engaged the relay (which is basically the same thing.) I agree that it is hard to believe that you replaced a bad switch...with another bad switch! Will the new switch engage and drop out again if you restart the generator? Did you check the voltage at the switch after it engaged and dropped out? The system is acting like it will fire the switch but something is preventing the generator from providing the necessary current and the voltage drops as soon as the load is connected. Normally that would mean that if you leave the generator connected it will go through the same cycle on its own every 20 or 30 seconds when the switch again tries to re-engage. If it doesn't do that something in the generator circuit is preventing the 120 volts from reaching the switch after the first try. A voltmeter should confirm that.
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Old 07-18-2016, 12:20 PM   #10
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Try connecting directly to the generator if possible.
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