I suppose no one should be surprised to hear that Lippert won't stand behind the quality of their product. They are so vital to the RV industry, (as how do you replace your only frame supplier overnight), that they just thumb their noses at the poor saps who have to put up with their garbage products. That would be us.
When I look at the frame under my fifth, I just cringe. And I am always waiting for the pin box to rip right out! Maybe I should have bought another brand? Anyone know who makes the frames for the Cougars?