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Old 03-18-2013, 10:03 PM   #41
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[QUOTE=soccerloco; because it is not designed to travel on roads [/QUOTE]

This is what you have to hit them with , it must be safe to be used for what it was intended and this would include road conditions that are not always perfect. Approach the Government units responsible for road safety in your state, Forest River should have the ultimate responsibility showing the state/fed that their product meets standards and does not constitute a hazard. Good luck, although I believe you will win in the end.
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Old 03-18-2013, 10:10 PM   #42
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got the answer from lippert and they informed me that I must of have overloaded trailer and hit pot holes. to be fair there was small dimpling in the bottom web of the ibeam where it had contacted the ubolt. wow never have been off road and never had hit pot holes. have traveled a lot on california highways. Gave them weight ticket receipts loaded and unloaded. on the loaded weight put my quad in and had roughly 40 gallons of water and partially loaded black water. this is the most weight i have had and i was way under max weight. so denial of warranty. this will be the las forest river trailer and certainly i will go out of my way to make clear to everyone my experience with forest river and lippert frames. hope none of you out there have your rv devalued as i have because it is not designed to travel on roads in the west. i have put thousands of miles on other trailers and never seen anything like this
Wouldn't that, overloading and abuse, up to them to prove? In a courtroom they would be held to a higher standard. Speculation isn't fact.

Looking at the last photo you posted... if I'm seeing it right on this phone, you noticing that the crack is radiating away from the end of that skip weld?
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Old 03-18-2013, 11:11 PM   #43
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Don't give up. Thats what they are counting on because most people will. File a complaint with the BBB. I had an issue with a Sears product a couple years ago. It was a lengthy process but I finally got satisfaction. I have not set foot in a Sears store since and never will. Good customer service is getting harder and harder to come by these days. I wish you the best of luck.
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Old 03-19-2013, 12:22 AM   #44
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I'm so disappointed to hear this. Let us know as it develops. What did your insurance company say. That's why we have insurance, I would hope.
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Old 03-19-2013, 12:58 AM   #45
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I read this topic would this effect my sunseeker I just bought? Was going with forest river a mistake?
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Old 03-19-2013, 01:10 AM   #46
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I can only report to you what transpired. I had no idea that lippert has apparently a lot of problems with their frames. When I was asked if I wanted to extend my warranty for a ver reasonable amount I jumped at it. The warranty was sold to me by forest river and included coverage for axles, frame, appliances and more. When first talked to forest river they sent me to a dealer and that's when I was told that lippert would make the determination if they would warranty the frame. Don't understand how they separate the frame warranty. I can only speak for myself I would never buy another forest river R V or another R V with a lippert frame
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Old 03-19-2013, 01:30 AM   #47
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I just bought a 23SS and don't know who manufactured the frame. I know the axles are Dexter, but the frame I don't know about.

I battled with Ford over my last vehicle, which would accelerate on it's own. NHTSA was useless as they hadn't even updated the record of complaints in over 2 years and made it clear to me that they can only suggest recalls. They claimed that they can't force a recall, which I don't believe is true. I got our local senators office involved, as well as the state attorney general's office. The issue was serious enough that a class action suit was being started in California. After way too long fighting, I traded in my Ford (trade in value should have been $10K) and got less than half of the listed trade-in value because of the defects. Several months later I got notification that Ford was agreeing to fix the issues. I no longer had the vehicle but I passed the word on to the people who still had them by posting the info on the Ford Freestyle forum. I'd still contact the NHTSA to get a case number and then I'd contact Senators, Congressmen, State Attorney General's office and every local media outlet. If it helps keep one person safe, it's worth the effort. Please keep us up on the status of the issue.
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Old 03-19-2013, 08:52 AM   #48
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I read this topic would this effect my sunseeker I just bought? Was going with forest river a mistake?
Isn't sunseeker a motorhome, built on a truck chassis? These frames are the base travel trailers are built on.

And no, buying a FR wasn't a mistake, you'll luv it.
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Old 03-19-2013, 10:02 PM   #49
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wow. Seems to me any jury would reasonably say, "if the extended warranty includes the frame......it includes the frame". Like the other guy said, they would have to prove abuse, and with everything you documented in the systematic way you did....I'd say the preponderance of evidence is in your favor. Go for it!
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Old 03-20-2013, 01:11 AM   #50
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First thanks for all of your posts and support. Please see response from Lippert I am sure you will see some information that might surpirse you.

Mr. Gran,

After reviewing the photos and the weight information, LCI will maintain our denial of your frame issue based on the following:

1. If this was a basic design flaw in the frame, we would see multiple units with the same issue. LCI designs the frame and submits them to the OEM (Forest River in this case) with recommendations if needed for final approval.
2. Photos clearly show that the U-bolts have struck the underside of the frame which is attributed to either striking a pothole, running over an obstruction or from overloading.

3. Photos also show that supports for tanks are bowing down which implies traveling with fluid in the tanks. Since tanks are not baffled this allows for fluid to transfer freely within the tank causing undue stress to supports as well as the I-beam itself, in this case located just in front of the axle area where you are experiencing torsional cracking.

Based on the information presented, and the lack of history regarding failures of this type on the Forest River Stealth model, LCI must stand behind the denial of your claim. We have been in discussion with Forest River representative and they are in agreement with our denial. Please contact LCI should you require assistance as to the process for repairing your coach.


Regards,

Brad Smith
Lippert Components, Inc
Call Center Technical Supervisor
Customer Service Division #39
1701 Century Dr.
Goshen, IN 46528
574-537-8900 – Office
574-534-7161 - Fax
www.lci1.com/dealerhomepage

After reading this I checked my owners manual there is nothing indicating lack of bafflles in water tank and certainly no admonitions regarding towing trailer with water providing you do not exceed maximum weight. Regarding supports for water tanks today I got under the trailer and removed 4 cross members that support water tanks. I must tell you that I was taken aback by what I saw. These supports are 1 1/2 inch angle iron with 3/16 wall thickness and yes they were bowed. After removing I placed each angle on two bricks and with my body weight of 195lbs easily bent these back straight. Mind you two of these are to support 400llbs of weight and the supports span over 70 inches. More disturbing was the lack of craftmanship in their installation. Two of the supports were tipped on theri side because of the way the slotted holes were made in the support. They apparently used a cutting torch and made the holes so large that a 3/8 inch flat washer passed through the cut hole and allowed the support to move about. I can't imagine that these suppports would hold anything more than the empty tanks yet the Forest River makes no mention of not hauling water if you do not exceed maximum weight. So we have lippert saying there are no baffles in the tank and traveling with water would contribute to a torsional issue. Wow. I can't tell what poor workmanship I witnessed under this trailer. Now regarding the dimpling I have never been off road, never overloaded, never hit a pot hole but have traveled the highways of the Western States mainly California. The tires on my rig wear evenly, all of the shakles and supension components are all perfectly well and my towing rig has had no issues at all with alignment, tire wear or anything other issues regarding pot holes.

I now believe that they rely on the fact that most people do not use their trailers much and they engineer them to that level cheesey. I must interate to all of you out their check your frames, check the corss members holding your water tanks and you will see what I am talking about. I have yet to respond to Lippert and Forest River but I feel compelled to respond first to all of you that have been so interesed.
I will be replacing the cross memeber and met with a trailer fabricatior today. He has shown me how all of the cross members of the frame are above the center line of the I beam and there is nothing on the bottom half to help the forces of torsion when you turn. In indicated that he has seen many trailer especially the newer lighter versions that suffer from symtoms torsion from turning and that's what he attributes my problems to.Will let you all know how the repairs go and I must say I feel better that I have a real expert working on my problems. I can't imagine letting these people touch what they have already screwed up.. Again thanks to all




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