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Old 10-11-2014, 10:07 AM   #1
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New DVD player problems

My new SS1913 came with a Dual model DVD player combination. All works fine, except it won't load cd or DVD discs. Any suggestions?

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Old 10-11-2014, 10:44 AM   #2
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I know that the Jensen brand radio/dvd players had this problem. The solution was that a "travel screw" to prevent damage to the unit while being shipped had not been removed before installation at the factory. It was located on the top of the unit. Go online to your unit's manufacturer and see if they have something like this. Hope this helps.


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Old 10-12-2014, 01:09 AM   #3
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What head unit do you have?

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