Thread Tools Display Modes
Old 05-09-2011, 06:39 PM   #11
Senior Member
Join Date: Sep 2010
Posts: 1,351
Originally Posted by Triguy View Post
Trailers are not really built to anywhere near the standards of, say, a boat or car. Its one of the reasons why a shakedown cruise is good to do. so you can take it to your dealer. Take RVW, for instance. When I looked to buy from them, they encouraged me to spend the night after pickup at one of their close campgrounds so that I could have fixed the next day anything that needed to be fixed.

Its really pretty common.

Not setting low expectations, but setting realistic expectations.
Have only had two trailers so I will consider myself lucky I haven't had any problems.


2011 Flagstaff 831FKBSS
2010 F250 4X4 5.4L 3.73 LS
EQUALIZER E4 1200/12000
lbrjet is offline   Reply With Quote
Old 05-09-2011, 07:06 PM   #12
Senior Member
Join Date: Jul 2009
Location: Louisiana
Posts: 156
Luckily, I have had no problems with the only new trailer I have ever bought- none. I will say my dealer did a thorough test that takes several hours and went over everything very well, including doing another water pressure and LP pressure test with us standing there. My dealer is about 80 miles from me and I am glad I have never had to take it back.
As for getting them to take it back and give you another one, thats not going to happen no matter how much you yell at them or anything, unless you write them a check for a few thousand more and trade your used trailer in on another new one. I would expect them to be extremely courteous and thorough on the repairs though, especially since a lot of it is their fault for not prepping before you picked up. Cash or fuel is probably out of the question, but with having to drive that far, some free accessories or something from their parts department would be appropriate.

2010 Cherokee Grey Wolf 28BH
86ish palomino slide in
2000 F250 superduty 4x4 7.3/6speed crew/ short
edman87k5 is offline   Reply With Quote
Old 05-09-2011, 07:35 PM   #13
Surveyor Sam's Avatar
Join Date: May 2011
Location: Bellevue, Washington
Posts: 30
Whenever your ready to buy an RV and problems exist, make sure they write that on the contract. Most dealers call it We Owe or a Due Bill. If it's on the contract, they need to fix it. If they won't, contact your State Attorney General. It's much easier than you think. You will get action.
[*]2010 Forest River Surveyor SV-230[*]26 nights in '11, 32 nights in '12, 30 nights in '13[*]30 nights in '13, 38 nights in '14, 32 nights in '15
Surveyor Sam is offline   Reply With Quote
Old 05-09-2011, 08:57 PM   #14
Senior Member
jimh's Avatar
Join Date: Jul 2010
Location: Lake Charles, La.
Posts: 1,531
i would recommend making a list of problems and copy it...especially that many.
i purchased a vw truck once and each time i took it in with a list of problems, they would fix one. if there are many, u could loose track.

it doesn't sound like they did any prep on it.
jimh is offline   Reply With Quote
Old 05-09-2011, 09:08 PM   #15
Site Team
Terier's Avatar
Join Date: Mar 2011
Posts: 8,772
I had a few minor issues with my TT that showed up after the pdi while out camping. Like with all the cars I have brought new most usually had some issues that needed attention and my TT was no different.

My concern is that most of the stuff you listed should had been caught and fixed by the service department prior to your scheduled pdi. This has to be very upsetting to encounter several issues especially so soon out.

I agree that it's unlikely that they will exchange the trailer unless you enter into another contact. I'm could be wrong but I just don't see it happening.
Great choice for "Living within my means" and camping for one...

2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West
Terier is offline   Reply With Quote
Old 05-10-2011, 05:21 PM   #16
Junior Member
Join Date: May 2011
Location: Wenatchee, WA
Posts: 7
I too highly doubt that they would exchange, and that thought was more out of irritation than anything. For sure though, I'll be requesting some freebies when I drop it off. I'm thinking another tv and/or a fan installed over the cooking area would be a nice gesture.
R Bros Rifles
2006 Dodge Ram 2500
2012 Stealth FS2612
KTM 450
Polaris 800 EFI
JLR is offline   Reply With Quote
Old 05-13-2011, 05:24 PM   #17
Join Date: Aug 2009
Posts: 34
I feel your pain. I too bought my FS2612 from a dealer out of town (6 hrs away) because the local dealer went out of business. I wasn't able to do a PDI because of how far away they were and that's all my fault. Every time I go out I come back with a new problem.

This is my first new trailer and now I understand what people mean about really going through these things. The quality in workmen is lacking in these trailers when you really get into them..., as I have trying fix all my problems. Lucky for me I do have a FR dealer close by that works on my trailer, they know me by name and have my phone number memorized.... That's probably not a good thing.

Anyway, check the valves to your water heater. It's located under that storage thing on the left side of the front bed. Make sure they are turned the way they are suppose to be because it is set up as a bypass. If your emergency window is lose get that fixed because when it rains you will have water coming in, trust me I've been there. When it's cold, the heater in this thing sucks because it's not
ducted. Something I completely missed. That front bed area is cold. Someone suggested installing insulation under it and that's probably a good idea.

Attached is the leaking emergency window and my mystery leak which that is under the shower area along the wall you can see where the water was

So if anyone has a # or email to FR I'd love to share with them my experiences with my FS2612.
Attached Thumbnails
Click image for larger version

Name:	image-1728937197.jpg
Views:	80
Size:	25.6 KB
ID:	5781   Click image for larger version

Name:	image-2745270657.jpg
Views:	89
Size:	50.0 KB
ID:	5782  
msteeler is offline   Reply With Quote
Old 05-15-2011, 10:34 AM   #18
Senior Member
Join Date: Feb 2008
Location: ohio
Posts: 121
If you had to buy the PDI from this dealer, demand your money back, as you did it, not them!
granite is offline   Reply With Quote
Old 05-16-2011, 04:15 PM   #19
Junior Member
Join Date: May 2011
Location: Portland, OR
Posts: 2
I bought a brand new FSC2812 a couple of weeks ago and had it delivered to me in Portland (dealer was in No.Cal.) On the 2nd day of ownership we had heavy rains and there was water inside the RV. My stomach sank. We emailed Forest River customer service that Sunday evening and at 7am Monday morning Forest River called me to discuss the leak and by 10am they had a driver meet me to pick it up and haul it back to the manufacturing facility in Rialto, CA. Fortunately I had spent an entire day going through the RV, figuring things out, looking, and learning, and I already had a laundry list of items needing attention. I attached the list to the RV when it shipped back to Forest River, and I emailed a copy of it to the Service Mgr in Rialto. When I got the RV back (last week) they had taken care of virtually every item. The few things they missed they are still working on taking care of. Yes, it's a bit frustrating that they didn't just get it right the first time. Or the 2nd. But in the end Forest River seems to be trying to get it right. Purchasing a new RV is more like purchasing a new home, not a car. I don't think the manufacturing of RV's is as controlled as an automotive assembly line.

Do I think all of these issues could have been avoided? Yes, but as msteeler said, problems will be encountered and I think it's to be expected. I also think you should contact Jim Treadwell at Forest River in Rialto which I believe is where the FS2612 is made. His email is He was very helpful and thanks to him and the rest of the Forest River team I would still recommend their product. Their customer service was great.
mtnmole is offline   Reply With Quote
Old 05-16-2011, 06:49 PM   #20
Senior Member
yvesm's Avatar
Join Date: Oct 2009
Location: Pembroke, NH
Posts: 558
When we got our 2011 2902SS Rockwood lat spring we had a bunch of stuff wrong with it. Took it back to the dealers and they did nothing and they had it for a week (they did bend the rear jacks). So working with Forest River I have pretty much fixed everything. Most RV sales persons (or any sales person) is your best friend until you close the deal, then you are kinda screwed. Forest River dropped this RV dealership.

2013 Prime Time 230 FBS
Days camped in 2013: April to November
Days camped in 2014...about 40
Days camped in 2015...more than 2014!!
yvesm is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Virginia Campgrounds

Reviews provided by is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:35 AM.