Side panels buckling
Thursday, September 29, 2011
To all Forest River Trailer owners:
I purchased a Forest River Stealth F2612 4/22/2011. This unit has the aluminum side panels. After returning from a week at the river (Sacramento River), I was at the dump station. Standing next to the trailer, I looked up and noticed that the upper panels looked buckled. My first thought was that something bumped me. But upon further inspection
no marks from any impact. I then walk around the trailer noticing other side also had buckled.
After returning home I called my local Forest River dealer. Explained what I had seen. They ask if I would take pictures of the buckling and e mail them.
Long story short. The dealer had experienced another Forest River with the buckling. They explained to me that the heat in Sacramento caused the aluminum to expand. The trailer was still under the factory warranty. So, my local dealer put together a warranty repair order to submit to the manufacture. The manufacture (Forest River) rejected the local dealer for repairs. I was told around $8000.00 labor. The trailer was towed back to the Southern California Forest River facility. Repaired and returned.
Here are my concerns:
My factory warranty runs out 4/22/12 I asked the warrant manager (Forest River) to extend the warranty for the side panels through the next summer. He explained they were a big company and they will take care of me. OK, Put it in writing. This is the place the rubber hits the road. At this point in our conversation, I was getting a little upset. After hearing repeatedly, this is no big deal; we’ll take care of you. But what I got (in writing) was an additional 30 days. Which will end my warranty 5/22/2012. Two months before the summer begins.
If any of you have purchased or know of anyone that has purchase a trailer from Forest River with these kinds of problems, Please contact me: